Mobile & Web App Glossary for Founders

Quality Assurance in App Development: Key Benefits & Best Practices

Written by Akash Shakya | Jul 4, 2025 4:38:09 AM

Quality assurance is the process of systematically testing and reviewing an app to ensure it works as expected, is bug-free, and provides a smooth experience for users.

 Why It Matters

  • Reduces bugs, crashes, and negative app reviews.
  • Protects your brand by ensuring a polished and reliable product.
  • Saves time and money by catching issues early.
  • Improves user trust, retention, and satisfaction.
  • Ensures that app updates don’t break existing features.

Use This Term When...

  • You're testing new features before launch.
  • You're preparing for a major app release or update.
  • You're reviewing app behaviour across different devices and platforms.
  • You're discussing release timelines and stability with your team.
  • You're hiring testers or evaluating test automation tools.

Real-World Example

In one of our projects, our QA team conducted thorough testing across devices and operating systems to catch bugs before launch. This ensured a stable release, reduced post-launch issues, and maintained a 4.8+ App Store rating from day one.

Founder Insight

Skipping QA to launch faster usually backfires. Investing in quality early keeps users happy and prevents costly rework down the road.

Key Metrics / Concepts 

  • Bug Count – Number of issues discovered during testing.
  • Regression Rate – Frequency of bugs reappearing after fixes.
  • Test Coverage – Percentage of code or features tested.
  • Crash Rate – Number of crashes per user/session.
  • Time to Resolution – How long it takes to fix identified issues.

Tools & Technologies 

  • Jira – Tracks bugs, tasks, and QA progress.
  • TestRail – Manages and documents test cases and results.
  • BrowserStack – Tests app performance across real devices and browsers.

What’s Next / Future Trends

QA is becoming more automated, with AI helping detect visual and functional bugs faster. Expect tighter integration between QA, DevOps, and real-time user monitoring.

Related Terms

Functional Testing – Verifies that features behave as expected.
Usability Testing – Checks how intuitive the app is for real users.
Testing as a Service (TaaS) – Outsourced testing support.
Bug Tracking – The process of logging and resolving issues.
Performance – QA helps ensure the app runs smoothly and efficiently.

Helpful Videos / Articles / Pages

Blog: Quality Control vs Quality Assurance: What You Need To Know

Blog: What Is Quality Assurance & Why Is It Essential?

Blog: The Complete Guide to Quality Assurance in Mobile and Web App Development

Call to Action

Want to launch with confidence? Let’s put the right QA process in place so your app is stable, polished, and user-ready from day one.