A trigger is an event or action—either by a user or the system—that causes another action to occur in your app, such as sending a notification, showing a message, or saving data.
Why It Matters
- Helps automate user experiences and workflows
- Supports behaviour-based engagement (e.g., sending reminders)
- Enables real-time responses that improve usability
- Reduces manual input, saving time for both users and admins
- Increases retention and satisfaction with timely, relevant actions
Use This Term When...
- Setting up in-app messages or notifications
- Automating marketing emails or push campaigns
- Designing conditional logic in forms or workflows
- Tracking analytics events like button clicks or purchases
- Creating rules for app behaviour based on user input
Real-World Example
In one of our projects, we designed user triggers such as timely notifications and in-app prompts to encourage key actions like completing a profile or making a booking. These triggers boosted user engagement and helped guide users through the app’s core journeys.
Founder Insight
Triggers make apps feel smart — but too many can overwhelm users. Always tie triggers to real user value, not just marketing goals.
Key Metrics / Concepts
- Event Trigger – Starts based on a user action (e.g., click, login)
- Time-Based Trigger – Runs after a specific delay or schedule
- System Trigger – Fires based on backend or API activity
- Conditional Logic – Defines when and how a trigger executes
- Trigger Frequency – How often an event runs for a given user
Tools & Technologies
- Firebase Cloud Messaging – Sends triggered push notifications
- Zapier – Connects apps and automates workflows based on triggers
- Mixpanel – Allows setting up triggers from user events
- OneSignal – Delivers messages and alerts triggered by user actions
What’s Next / Future Trends
Triggers are becoming more predictive and intelligent, with AI enabling actions based on patterns rather than just rules. This shift will make apps more proactive and personalised without increasing manual setup.
Related Terms
Push Notification – Often delivered through triggers
Event Tracking – Used to create and monitor triggers
Automation – Relies on defined triggers to function
UX Design – Informs when and where triggers should activate
Engagement Metrics – Often influenced by trigger effectiveness
Helpful Videos / Articles / Pages
Blog: How To Automate Your Conversion Marketing With Modern Tech
Call to Action
Want to make your app respond at just the right moment? We’ll help you set up smart triggers that keep users engaged and actions flowing smoothly.