Tag: web developer

5 Ways Agencies Can Deliver More Value to Clients

Your clients are incredibly important, they are the backbone of your business, without them you have no business. This means that it is incredibly important to make sure that they are happy with your service. Offering seamless service means less stress for you and the possibility of future business from them again or referrals. To keep them coming, here are some things you can do to offer more to your clients!

 

Underpromise and Overdeliver

 

This classic sales line is a classic for a reason, it makes your clients absolutely fall in love with you, but, it is definitely easier said than done. You definitely won’t be able to overdeliver for your client every time. But if you’re always aiming for simple satisfaction, you will only ever achieve just that, or you’ll perform under the belt. Making your goal overachievement, means you’ll produce over or perfectly, but never mediocre.

 

Always make sure they’re in the loop

 

The importance of communication can not be understated. Clients are putting their brand in your hands, trusting you to deliver more for their business. They will always want to know how their project is doing. Thus, it is very important to always be available to answer calls or emails. Always let them know of different milestone progress. Something like a weekly report definitely goes a long way. Clients with peace of mind, means you have peace of mind.

 

Don’t be late

 

“Early is on time, on time is late and late is unacceptable.”

Make sure you stick to the timeline you give to your client (or be ahead of schedule). Handing in milestones late means that clients lose faith in you, and if you’re late enough times, you will definitely be out of favour. You lose a lot if this happens:

  • Ability to take on future projects they want you to
  • Referral work from client’s connections
  • Positive testimonial for featuring to future clients

 

To make sure this doesn’t happen, make sure you keep track of all client projects, don’t drop the ball on any. You may also want to include some extra ‘padding time’ to any time estimations your give, so allow for any problems that arise. If you finish early, you’ve overdelivered and your clients are even happier!

 

Make sure your employees are happy too

 

Your employees are the ones who are doing the work for the clients. In many cases, they are interacting directly with your clients, representing your company. Making sure that employees are satisfied doing their work, deriving value from their jobs, this will translate to the client. It is amazing how far good client relations and services will go in terms of bolstering your business.

 

Take their projects further

 

You might be able to deliver stunning designs to your clients, but they have to take this design to some other agency to develop them. Why not give them this option directly from you? Outsourcing technical work has become a popular move digital agencies are making to deliver more to their clients. There are many benefits, including, but not limited to lower cost, versatile skills, time-saving and high quality.

 

Deliver more to your clients by taking your business to the next level by providing development services without having to hire anyone. Contact one of EB Pearls’ representatives here to find out more about how!

 

Are In-House Developers the Only Answer For Agency Growth?

It’s very exciting when you start to grow your agency, and it’s very important to be able to sustain this growth, so business expansion is definitely on your mind. One of the most logical growth strategies seems to be offering development services alongside your design expertise. That’s all well and good, but the recruitment of an in-house developer is time-consuming and hiring them is very costly.

According to payscale.com, a developer can cost upwards of $100 000 in salary compensations a year.

But hiring in-house is definitely not the only solution available. You can still expand your business without wasting your time unnecessarily or breaking the bank.

Have you considered outsourcing?

Many businesses, including many agencies have turned to outsourcing for their development work. The advantages of outsourcing are direct solutions to the disadvantages of hiring in-house. Here’s the proof:

Low Price

Partnering with an outsourcing partner means taking advantage of the lower wage rates overseas to complete work. You might be suspicious of the quality delivered by these outsourcing firms, given the low price.

The easy way to check the legitimacy of these firms is by finding (or requesting) their portfolio and past client testimonials. Check for the functionality of their websites and apps, and take note of how many they have provided. In this case, quantity is a good indicator of quality!

Save Time

You’re good at what you do, designing beautiful solutions for your clients. Taking time out of your already busy work schedule to hire a new developer is definitely not ideal. Not only that, but who’s the say that you’ll get the right person for the job.

You don’t have to go through any of this with outsourcing. If you are able to find a reputable outsourcing partner, they will already have qualified developers available for your projects. This means you’ve got access to a pool of talent, just from one firm.

Versatile Skills

Clients are always wanting different solutions to their business problems. These are exciting to take on, as they present different challenges and offer variety. However, if you’re thinking of expanding your operations to include an in-house developer, this may present problems.

There aren’t many individual developers who are able to work in different technologies seamlessly, and if they do, they come at a hefty cost. Hiring more developers in different technologies just adds more stress to your life and uses up more of your already finite time and money resources.

Partnering with an outsourcing firm means that when you get projects with different requirements, outsourcing businesses will be able to provide you with the talent required to move the project forward.  

Want to find out about outsourcing development? Our EB Pearls representatives are experts! Contact us to find out how you can take advantage of outsourcing in your agency.

 

Prototyping: The Best Way to Convince an Investor

Have you ever wondered how big business get to be big businesses? How a start-up can appear professional and successful right out of the gate? And does this make you look at your own business or project and wonder what “they” have that you don’t have? The short answer is: Money. The fact is, though, that the start up capital needed to turn an idea into a reality doesn’t need to come from you. That’s where investors come in.

Of course, coming up with the next big idea and convincing an investor to grant you the money you need are two different things. And while you may have ultimate faith in yourself and your ability to succeed, odds are an investor won’t be quite so easily sold. Savvy investors want hard proof that their investment won’t be for naught, so any tactic you can use to further your case is welcome. And developing a prototype is one cost-effective yet impressive method for doing just that.

A technical prototype, designed and developed by an agency like EB Pearls, will help your potential investors understand exactly what it is they’re being pitched. Rather than relying on your description and the imaginations of the investors to do all the work, having something that can be examined and questioned will foster understanding and the greater likelihood that your pitch will be successful.

 

 

Keep in mind, too, that having a prototype in your arsenal is sure to impress your potential investors. Such a tool conveys professionalism and a serious commitment to turning your idea into a success – and investor money into a profitable return. You’re conveying the notion that your idea isn’t a mere whim, and thus worth investing in.

The best part: A prototype is a cost-effective investment almost anyone can make. When considered in terms of ROI, the money spent having a prototype developed is more than worthwhile. As long as an agency with a solid track record like EB Pearls is brought in on your prototype project, ensuring that your prototype is of the highest quality, your investors will certainly be impressed. And that impressed attitude will translate into investment dollars – which will translate into success for you.