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Two-sided marketplaces built for both sides from day one.

We've built full two-sided marketplaces across fashion hire, creative production staffing, and beauty services.

We understand the chicken-and-egg problem, the trust mechanics between strangers, the payment flows, and the supplier tools that keep the supply side coming back. 

  • 900+ platforms built
  • 20+ years delivering
  • #1 Clutch - 4 years running
Book a Free Strategy Call
See Our Marketplace Work →
Industry_Marketplace
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ISO 27001 Certified
Enterprise security standard
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#1 on Clutch
4 Consecutive Years
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20+ Years
In Market
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200+ Team
Full-Time Members
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Both Sides Built
Buyer & supplier platform

We work best with these kinds of founders

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Marketplace founders at MVP stage

Founders who have validated the idea and are ready to build the real platform — both sides, payments included — without the technical debt that comes from moving too fast.
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Service industry disruptors

Founders bringing marketplace mechanics to industries still running on phone calls and word of mouth — beauty, fashion, creative production, trade services, professional skills.
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Scale-ups rebuilding a platform that's hit its ceiling

Marketplaces that launched on a patchwork of tools and manual processes and are now ready to build the platform the business actually needs to grow.
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Enterprises launching internal or industry marketplaces

Large organisations building a marketplace within their ecosystem — vendor platforms, partner portals, or industry exchanges that need to serve two distinct user groups simultaneously.

What marketplace founders actually worry about when building a two-sided platform

Two-sided marketplaces are the hardest type of digital product to build well. These are the concerns that come up in almost every first conversation with a marketplace founder.
Book a Free Discovery Call
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"Most agencies build one side well. The supplier tools always end up as an afterthought."

Many marketplaces prioritise buyers while neglecting suppliers, but disengaged suppliers create supply problems that ultimately damage the entire platform experience.
We scope both sides in Discovery with equal rigour. Supplier onboarding, listing management, and availability tools are first-class deliverables not afterthoughts.
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"Marketplace payments are complex, and many agencies struggle with splits, refunds, holds, and disputes."

Marketplace payments involve splits, holds, refunds, and disputes; mistakes damage trust between platforms, suppliers, and customers permanently.
We built Crews, combining networking and project management, matching professionals to creators through workflow-driven design.
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"How do we build trust between buyers and suppliers who are strangers?"

Trust drives marketplace success; reviews, verification, ratings, and booking history influence confidence, transactions, supplier reliability, and customer decisions daily.
Trust architecture is built from Discovery using reviews, profiles, identity signals, and verification as core infrastructure.
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"We need supply to attract demand, but suppliers need demand first. How do we solve this?"

Marketplace chicken-and-egg challenges require product architecture supporting early suppliers and limited demand, not just marketing or launch strategies.
We build for the chicken-and-egg phase. Supplier engagement tools that work before the demand hits critical mass, and demand mechanics designed for constrained supply.
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"We need to stop suppliers and buyers from transacting off-platform once they've met."

Disintermediation threatens marketplaces when buyers and suppliers bypass platforms; lasting success requires delivering enough value to keep both engaged.
Anti-disintermediation is a product design principle, not a terms of service clause. We design the value that keeps both sides on-platform throughout the relationship.
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"We need this to scale, what works at 100 suppliers won't work at 10,000."

Marketplace scaling requires automation, scalable search, moderation, and trust systems; early architecture decisions determine future growth limitations and rebuild risks.
Marketplace architecture designed for the scale you're heading toward, not just where you are at launch. Search, discovery, matching, and moderation tooling built to grow with you.

Two products in one. Both need to be right.

A marketplace isn't one digital product — it's two, plus the trust and payment infrastructure that connects them. The buyer experience. The supplier experience. And the mechanics that make strangers transact with confidence. Get one wrong and the whole thing doesn't work.

We've built three full two-sided marketplaces across three completely different verticals. The challenges are different in each but the discipline of building both sides with equal rigour is the same. That's what we bring.

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We know marketplace payments

Splits, holds, payout schedules, refunds, disputes — we've built all of it. Getting marketplace payments wrong doesn't just create bugs; it creates trust failures that are very hard to recover from.

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We build both sides with equal rigour

Supplier onboarding, listing tools, earnings dashboards, availability management — scoped and designed with the same attention as the buyer experience. Supply side quality is what drives demand side quality.

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We design trust into both sides

Reviews, identity signals, response rates, booking history, verification flows — trust architecture designed from Discovery, not added later when disintermediation becomes a problem.
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Named leads who stay on the project

Engineering Manager, Business Analyst, and Account Manager assigned from Discovery and staying throughout. Your team deals with people who understand your operation, not whoever's available this sprint.

Three marketplaces. Three completely different verticals.

Fashion hire, video production networking, beauty services. Same discipline both sides built right across three markets that couldn't be more different.
Logo-Mar-18-2026-12-21-59-0988-AM

One Wear Hire: Full two-sided fashion hire marketplace · Lenders & renters

The Australian fashion hire market is growing fast, driven by sustainability and cost-conscious consumers seeking rental over ownership. Wear Hire required a platform tailored to real user behaviour and expectations.

We built renter discovery, lender dashboards, and payments and logistics systems.

Explore One Wear Hire Story
One wear
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Crews: Web platform · Content creators & production professionals

Crews connects content creators with trusted production professionals through a platform combining networking and project management — streamlining collaboration, project delivery, and real-world production workflows without spreadsheets and chaos.

Explore Crew Story
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caroo

Caroo: How Caroo Turned Car Browsing Into a Complete Buying Experience

Caroo evolved from a dealer listing app into an integrated automotive marketplace where users browse, auction, sell, and finance vehicles — creating a seamless transaction journey across mobile and web platforms.

Explore Caroo Story
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The components every marketplace actually needs

Marketplace platforms fail because the components that hold both sides together — payments, trust, matching, moderation — are treated as features rather than infrastructure. They get shipped late, underpowered, or not at all.

Everything below is something we scope from Discovery, build as first-class infrastructure, and test against both sides of your platform before launch.

01

Buyer-Side Discovery & Booking

Search, filtering, listing pages, booking flows, and communication tools — designed for the specific discovery behaviour of your market. Fashion hire browsing is different from crew sourcing is different from beauty booking. We design for your vertical.

02

Supplier-Side Management Tools

Listing creation and management, availability calendars, pricing tools, order management, earnings dashboards, and payout tracking — built for suppliers who are running small businesses, not just filling in a form.

03

Marketplace Payments Infrastructure

Payment splits, escrow and hold logic, payout scheduling, refund flows, and dispute management — the full payment stack that moves money correctly between buyers, suppliers, and your platform.

04

Trust & Verification Systems

Reviews and ratings, identity verification, credential display, profile completeness signals, response rate tracking, and booking history — the trust infrastructure that makes strangers transact with confidence.

05

Matching & Search Architecture

Search algorithms, recommendation engines, filtering and sorting logic, and matching mechanics — built to surface the right supply for each demand-side query, and to improve as the marketplace grows.

06

Platform Admin & Moderation Tools

The internal tooling your team needs to operate the marketplace — listing moderation, dispute resolution, supplier quality management, analytics dashboards, and the levers to intervene on both sides when needed.

Our system for building marketplace platforms that grow on both sides

Marketplaces have three ways to fail: the buyer experience is poor, the supplier experience is poor, or the trust and payment infrastructure between them breaks. Built to Last™ is how we make sure none of those happen.
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Both Sides Built Right

Supplier-first marketplace design with validated buyer UX, independent onboarding, retention systems, moderation controls, and built-in anti-disintermediation platform value.
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Payments & Trust Ready

Accurate payment splitting, escrow protection, prebuilt dispute handling, integrated identity verification, trust-driven UX, and supplier-focused payout scheduling from launch.
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Scale Ready

Automated extraction from proof of delivery documents, freight invoices, and customs paperwork — reducing the manual data entry that consumes back-office time in freight forwarding and 3PL operations.
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Trust & Moderation Layer

Trust and moderation layer includes verification, fraud detection, content review tools, reputation scoring, and scalable safety systems protecting users.

Our system for building agricultural platforms
that work where farming happens

Agricultural software fails in three predictable ways: it doesn't work offline, it doesn't fit the domain, or it's too complex for users under operational pressure. Built to Last™ is how we prevent all three. See the full Built to Last™ framework →

01

Field Ready

  • Offline-first architecture — works without signal, syncs when it returns
  • Glove-friendly interfaces designed for physical work environments
  • High-contrast displays readable in direct sunlight
  • Minimal-tap workflows for time-pressed agricultural users
  • Low-bandwidth data transfer for rural connectivity conditions
  • GPS and location features designed for large rural properties
02

Domain Ready

  • Agricultural data structures built around real industry workflows
  • NLIS and livestock identification integration designed correctly
  • Commodity price feeds and weather data connected properly
  • Seasonal operational patterns reflected in architecture
  • Industry terminology used correctly — not approximated
  • Regulatory requirements for agricultural data handled from Discovery
03

Scale Ready

  • Seasonal peak load architecture — not average-day sizing
  • Multi-property and multi-entity data structures for large operations
  • Performance maintained across large rural datasets
  • Global deployment capability for AgriTech products with international reach
  • Monitoring that understands agricultural usage patterns
  • Post-launch support around the agricultural calendar, not 9–5

A process built for
two-sided complexity

Marketplace Discovery takes longer than single-product Discovery — because you have two user groups, two sets of needs, and the mechanics between them to map before building anything.
01

Discovery

We map both sides — buyer behaviour, supplier needs, payment flows, trust mechanics, and the chicken-and-egg dynamics specific to your vertical. Fixed price. Documents yours regardless of what happens next.
Both sides mapped. Payment and trust architecture reviewed at this stage.
02

Design

Separate UX workstreams for buyer and supplier — validated against real user behaviour in your vertical. Payment flows, trust mechanics, and matching logic designed before build starts.
Both sides designed. Payment flows prototyped before build.
03

Build

Two-week sprints with full visibility. Both sides built in parallel. Payment infrastructure, trust systems, and matching architecture delivered as first-class components — not bolted on at the end.
ISO 27001 process. Full IP ownership on delivery.
04

Launch & Grow

Go-live is when the marketplace dynamics really start. Post-launch support, analytics, and iteration are structured into every engagement — because the platform needs to respond to what the market actually does.
SLA-backed support. Analytics from day one.

Heard from clients who've been through it

Throughout the app development process the developers ensure their team work closely with us and also ensure the app meet our needs and aligns with our business goals. They also manage effective communication, collaboration and project management. The app is essential and was also delivered on time within budget. We are extremely satisfied.
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Leonard Livschitz

After sharing my ideas and concept with EB Pearls, they formulated a design plan and implementation roadmap. They considered the software's functionality within our target market's dynamics and proceeded to develop a comprehensive product using Flutter.
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John Olapurath

Throughout the app development process the developers ensure their team work closely with us and also ensure the app meet our needs and aligns with our business goals. They also manage effective communication, collaboration and project management.
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Dominic Gallello

The company saved $200,000–$400,000 using EB Pearls. The team's QA services also helped the firm resolve issues by being responsive to requests and highly involved in project management. Their resources had the right technical skills; their leasing service model gave the client great flexibility.
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Wayne Wen

Product Manager, Coposit

Throughout the app development process the developers ensure their team work closely with us and also ensure the app meet our needs and aligns with our business goals. They also manage effective communication, collaboration and project management. The app is essential and was also delivered on time within budget. We are extremely satisfied.
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Valerie Forde

We’re very happy with the results of EB Pearls’ work. Since its launch, the app has had over 7,000 downloads, with around 6,000 users completing the signup process in the first 6 weeks.
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Giuseppe Saffioti

Co-Founder, Intro Dating App

The website that EBPearls developed for Gondwana Link does everything we asked for. It is very easy to use in the backend and the design is fresh and clean which is what we wanted. EBPearls build customised ‘modules' and they all work well and are very intuitive to use. I needed very little training to be able to use the back end.

Amanda-Keesing
Amanda Keesing

Director, Gondwana link

Questions marketplace founders always eventually ask

We'd rather answer these here than wait for them to come up mid-build.

We've built marketplace payment infrastructure including split payments between platform and suppliers, escrow and hold logic, payout scheduling, refund flows, and dispute management. We use Stripe Connect or equivalent for the underlying infrastructure and build the marketplace-specific logic on top. Payment architecture is reviewed and designed in Discovery — not figured out mid-build.

It's a product problem, not just a marketing problem. The platform needs to be valuable for early suppliers even before demand arrives — which means supplier tools that work independently of transaction volume. We also design demand-side mechanics that function well with constrained supply: curated discovery, waitlists, pre-launch signalling tools. The architecture supports your go-to-market strategy rather than working against it.

We've built across fashion hire, creative production staffing, and beauty services — each with vertical-specific mechanics that generic marketplace templates don't handle. Fashion hire needs sizing information and shipping in both directions. Production crew needs portfolio verification and equipment matching. Beauty needs calendar management and rebooking mechanics. Discovery is where we map your specific vertical requirements — before a line of code is written.

We scope both sides in Discovery with equal rigour — separate user research, separate UX workstreams, separate acceptance criteria. Supplier tools are first-class deliverables on our project plan, not items added at the end if time allows. In practice, this means your suppliers get listing management, earnings visibility, availability tools, and communication flows that actually make running their supply-side business on your platform worthwhile.

Full IP ownership on delivery. Every line of code, every design asset, every document belongs to you. No proprietary frameworks. No lock-in. Written into the contract from the start.

30–45 minutes. No pitch deck. We ask about your operation — your current workflows, where the biggest inefficiencies are, what software you're already running, and where the pain is costing you most. You ask us whatever you want. By the end, you'll know whether we're the right fit. If we're not, we'll tell you that too.
1 Your Information
2 Book Meeting
3 Confirmation

Building a marketplace and want to get both sides right?

The first call is free and there's no pitch deck. We'll ask about your marketplace, your vertical, your supply and demand dynamics, and your timeline — and give you honest answers about whether we're the right fit. If we're not, we'll tell you that too.
Contact EB Pearls
What to expect on your call

What to expect

  1. 1 Share a few details
    Complete the form with your contact details and what you need help with.
  2. 2 Book your free discovery call
    Once you submit the form, choose a time that suits you for your discovery call.
  3. 3 Privacy comes first
    Sign an optional NDA to ensure the highest privacy level and protection of your idea.
  4. 4 Discovery call
    We’ll discuss your goals, the support you need and answer your questions. If we’re a good fit, we’ll outline the next steps.

What to expect

  1. 1 Share a few details
    Complete the form with your contact details and what you need help with.
  2. 2 Book your free discovery call
    Once you submit the form, choose a time that suits you for your discovery call.
  3. 3 Privacy comes first
    Sign an optional NDA to ensure the highest privacy level and protection of your idea.
  4. 4 Discovery call
    We’ll discuss your goals, the support you need and answer your questions. If we’re a good fit, we’ll outline the next steps.