We own the complete technical delivery: Discovery Workshop facilitation, architecture design, UX and visual design, development, QA, security testing, CI/CD configuration, cloud setup, documentation, and post-launch support.
Every milestone is delivered to a fixed specification that we wrote and you approved. If it isn't right, we fix it — within scope, at no extra cost.
Business context, domain expertise, and timely decisions. The Discovery Workshop requires 2–3 days of your focused time — that investment prevents months of misalignment.
Sprint reviews require 60–90 minutes of your time fortnightly. The single biggest cause of project delays isn't engineering — it's delayed client feedback at review checkpoints.
Sprint demo
Working software demo at the end of every two-week sprint. You see what shipped and approve it before the next sprint begins.
PM update
Written progress update from your dedicated Project Manager: what's complete, what's in flight, any decisions needed from you this week.
Milestone review
Formal milestone review and sign-off before payment is triggered and the next phase begins. No payment without your approval.
Direct access
Your PM and engineering lead are reachable. Not through a ticket system or a support email. Direct contact with the people building your product.
This is where most of our best engagements begin. You have a clear problem software can solve — but you're not sure what to build first, how long it takes, or what it will cost without a proper conversation.
The Discovery Workshop replaces the guesswork that causes most cost overruns. 68% of software projects are delivered late, over budget, or cancelled — almost always because scope wasn't locked before development began. We fix that before sprint one.
Before the Discovery Workshop, before any proposal, before any cost — a free 30-minute conversation about your idea, your market, and your constraints. You'll walk away with a realistic budget range, an honest view of the biggest risks, and a recommendation on where to start. No pitch, no obligation.
| Who | What |
|---|---|
| We | Assess technical feasibility, identify the three biggest build risks for your specific idea, and give you a realistic cost range before you commit to anything |
| We | Recommend what to build first — not the full vision, but the minimum that validates the core assumption and gets you to market fastest |
| We | Sign an NDA before the call if required — full confidentiality from the first conversation |
| We + You | Align on the problem being solved, the target user, and the commercial model before scoping begins |
| You | Share your idea, your target user, your budget expectations, and any existing materials — wireframes, competitor references, or prior technical work |
The Discovery Workshop is a structured 2–3 day engagement that produces a fixed scope, a fixed price, a decided architecture, and a set of milestone payments — all before development begins. This is not optional. It's what separates software that ships on time and on budget from the 68% that doesn't.
| Who | What |
|---|---|
| We | Facilitate all Discovery sessions — user journey mapping, feature prioritisation, technical scoping, and architecture design |
| We | Produce the fixed-scope SOW: every feature, every integration, every deliverable, and every milestone payment — written in plain language, not developer jargon |
| We | Design the system architecture: database schema, API structure, third-party integrations, and cloud infrastructure — approved before development starts |
| We + You | Give you an honest recommendation: if the scope is too large for the budget, we say so — and recommend the right-sized MVP that validates the core assumption first |
| We + You | Workshop sessions: 2–3 days of focused collaborative work — your domain expertise plus our technical depth produces a scope neither party could produce alone |
| You | Make scope decisions — what's in the MVP and what's phase two. These decisions determine the price. We advise, you decide. |
Design happens before development — always. A clickable Figma prototype means you can experience the product before a single line of code is written. Changes to user flow are inexpensive at wireframe stage. They're expensive at sprint six. This sequencing is not optional.
| Who | What |
|---|---|
| We | Produce low-fidelity wireframes for every primary user flow — covering all screens, states, and edge cases identified in Discovery |
| We | Develop high-fidelity visual designs in Figma — desktop and mobile — incorporating your brand system or building a new one where required |
| We | Produce a clickable prototype linking all primary flows — so you can demonstrate the product to stakeholders or investors before development begins |
| We + You | Two structured design review rounds — you provide feedback in Figma and approve the final design before development sprint one begins |
| You | Sign off on the approved design before development starts — no development begins on unapproved screens |
Development runs on two-week sprints with a mandatory demo at the end of every sprint. You see working software every fortnight — not a status report, not a screenshot, actual working software you can click through on staging. Staging environment access throughout means you're never surprised at UAT.
| Who | What |
|---|---|
| We | Plan and execute two-week sprints aligned to the approved scope — every sprint delivers the features committed to in planning, or we explain why and adjust |
| We | Host a fortnightly sprint demo on staging — working software, not slides, for every feature shipped in the sprint |
| We | Run automated testing on every commit: unit tests, integration tests, and regression suite maintained sprint-to-sprint |
| We | Maintain sprint-to-sprint documentation: API docs, architectural decision records, and runbooks updated as the build evolves |
| We + You | Sprint review and retrospective fortnightly — you approve what was shipped and confirm priorities for the next sprint before it begins |
| You | Attend sprint demos and provide structured feedback within 48 hours — delayed feedback is the single most common cause of sprint delays |
We don't disappear at launch. 30 days of post-launch support is included in every project — bug fixes, performance monitoring, and rapid response to production issues. Full documentation, runbooks, and code repository ownership transfer before the engagement closes.
| Who | What |
|---|---|
| We | Provide 30 days of post-launch support: bug fixes for issues identified in production, performance monitoring, and rapid response to critical incidents |
| We | Hand over all code repositories, architecture documentation, API documentation, and runbooks — with a walkthrough session for your technical team |
| We + You | Complete the IP assignment: all code, designs, data models, and documentation formally transferred to your ownership at final milestone |
| We + You | Phase two scoping conversation: most clients move into Stage 02 (MVP → Product) after launch — we scope the next phase based on what real user data shows |
| You | Optional: continue with EB Pearls on a retainer or sprint-based engagement for ongoing product development |
A production-ready mobile app that's engineered for real-world use: clearly designed, documented, tested, and supported with the operational foundations needed to maintain and improve it over time.
Instead of being left with "something that works", you're left with a product your team can confidently evolve.
"The MVP exceeded expectations — EB Pearls' quality work allowed us to secure funding to continue the project."
— Gerhard Stander · Founder · Caroo App
You've shipped something — to early users, internally, or at MVP stage — and now the real engineering work begins. Features need adding, performance needs improving, and the codebase needs to support actual growth.
We never add features to a codebase we haven't audited. The audit tells you what's worth keeping, what's technical debt to pay down, and what will break at scale. It takes two weeks. It prevents months of compounding problems.
Adding features to a codebase you haven't audited is how technical debt compounds silently until it causes a rewrite. We audit the existing code before we write a single new line — assessing quality, security, test coverage, performance, and scalability. The audit report tells you what's worth keeping, what needs refactoring, and what the remediation plan looks like.
| Who | What |
|---|---|
| We | Review code quality: structure, naming conventions, coupling, complexity metrics, and anti-patterns that will slow future development |
| We | Assess test coverage: what's tested, what isn't, and the risk profile of the untested areas |
| We+You | Review security posture: authentication, authorisation, data handling, dependency vulnerabilities, and OWASP Top 10 |
| You | Establish performance baseline: response times, database query patterns, and the bottlenecks that will cause problems at scale |
| We | Deliver a prioritised remediation plan: what to fix before adding features, what can be addressed in parallel, and what can wait |
| We + You | Audit findings walkthrough — we present what we found, what it means for your product, and the recommended path forward before sprint planning begins |
The sprint backlog balances new feature delivery against technical debt remediation — not as competing priorities, but as a single ordered list based on user and business value. You see what will ship in which sprint before development begins, and you approve the plan before the first sprint starts.
| Who | What |
|---|---|
| We | Produce a prioritised sprint backlog combining new features and remediation work, with estimated effort for each item |
| We | Map sprints to your milestone payments — you know which features are in which milestone before development starts |
| We | Set up CI/CD pipeline, test suite baseline, and staging environment in sprint zero — so the engineering foundations are right before feature work begins |
| We + You | Backlog review and sprint plan approval — you confirm priorities match your current business goals before we commit to sprint one |
The team assigned to your product stays on your product. Not rotated. Not shared across six clients simultaneously. The same engineers who built sprint one's features are building sprint ten's — and they know the codebase intimately because of it.
| Who | What |
|---|---|
| We | Ship committed features in every sprint — sprint planning commitments are not aspirations, they're what we deliver |
| We | Host a fortnightly demo on staging — working software you can test, not screenshots or slides |
| We | Provide weekly written PM updates: sprint progress, decisions needed, blockers, and next sprint preview |
| We | Include UX review sessions as usage data accumulates — identifying friction in existing flows and recommending improvements based on real user behaviour |
| We + You | Sprint demos and retrospectives every fortnight — you approve what shipped and reprioritise the backlog based on what you've learned from users |
In short, a healthier product foundation. Your mobile app will perform reliably under load, be easier to maintain, and keep evolving without delivery slowing to a crawl – even if AI is included in the roadmap.
"Since launch, the app has had over 7,000 downloads, with around 6,000 users completing signup in the first 6 weeks. Results speak for themselves."
— Giuseppe Saffioti · Co-Founder · Intro Dating App
Bring your existing product. We'll assess the codebase, identify what needs fixing before you add features, and give you an honest recommendation on the right next step.
Slow response times, increasing bug rates, a codebase that takes weeks to onboard a new engineer, an AWS bill that grows faster than revenue — these are the symptoms. The cause is almost always architecture that wasn't designed for the load it's now carrying.
We start with an architecture review — not a proposal to rebuild everything. Most scaling problems can be fixed with targeted interventions. We identify exactly what breaks at 10× current load before recommending anything.
We map the current architecture against your growth trajectory — identifying the specific components that will fail first, in what order, and at what load. Most scaling problems are fixable with targeted interventions. We identify which ones before recommending anything.
| Who | What |
|---|---|
| We | Map the current architecture: compute, database, caching, CDN, API layer, and any third-party dependencies that create scaling bottlenecks |
| We | Identify the specific failure points: what breaks first, at what user volume, and what the impact is — quantified, not guessed |
| We | Review AWS/cloud costs: identify waste, rightsizing opportunities, and architectural choices that are generating unnecessary cost |
| We | Deliver a prioritised intervention plan: the minimum changes that give you the maximum scaling headroom, with cost and timeline for each |
| We + You | Architecture review session: findings presented to your engineering lead and CTO — no intervention begins until the plan is agreed and approved |
Performance engineering is targeted — not a full rebuild unless the audit genuinely warrants it. Most scaling problems are solved with query optimisation, a caching layer, CDN configuration, and IaC cleanup. We implement the interventions that deliver the highest performance gain for the lowest disruption to the live system.
| Who | What |
|---|---|
| We | Optimise database queries: N+1 elimination, index analysis, query plan review, and schema changes where required |
| We | Implement caching strategy: Redis or Memcached for hot data, CDN for static assets, response caching for expensive API calls |
| We | Implement IaC for all cloud resources — Terraform wrapping existing infrastructure for reproducibility, auditability, and drift detection |
| We | Configure CI/CD pipeline: automated testing, staging environment mirroring production, and zero-downtime deployment strategy |
| We | Implement FinOps controls: resource tagging, rightsizing, reserved instance recommendations — targeting 30–40% AWS cost reduction |
| We + You | Fortnightly performance benchmarks: before/after metrics shared at each sprint demo — you see the improvement in real numbers, not claims |
For scaling engagements where you have an existing engineering team, we embed our senior engineers alongside yours — working in your tools, your sprint cycle, and your codebase. Knowledge transfer is built in from day one, so your team's capability grows throughout the engagement.
| Who | What |
|---|---|
| We | Embed senior engineers in your team's sprint cycle — working in your tools, reviewing your PRs, and participating in your ceremonies |
| We | Pair with your engineers on the most complex interventions — so your team builds capability, not dependency on EB Pearls |
| We | Provide architecture coaching sessions with your engineering lead — covering decisions made and the reasoning behind them |
| We + You | Fortnightly progress review: performance metrics, cost trends, and engineering velocity — tracked against the baseline established in the audit |
A mobile app that improves efficiency automatically, supports business growth, and becomes more capable each quarter — without becoming harder to run or maintain.
"Extremely impressed with EB Pearls' technical skill and ability to adapt. High attention to detail — a wonderful experience."
— Sarah Scaife · Product Owner · BAXTA
Enterprise discovery is more thorough than standard discovery — it covers stakeholder mapping, legacy system integration requirements, data governance constraints, procurement requirements, and compliance framework alignment. The output is a formal Statement of Work that satisfies your procurement and legal teams' requirements before any build begins.
| Who | What |
|---|---|
| We | Map all legacy system integrations: APIs, data formats, authentication models, and the technical debt in existing systems that will affect the build |
| We | Design the compliance architecture: data classification, access controls, audit logging, and encryption requirements under your applicable framework |
| We | Produce a detailed SOW: scope, deliverables, acceptance criteria, milestone payment schedule, SLA definitions, and escalation procedures |
| We | Deliver the architecture plan within 3 weeks of engagement start — reviewed and approved by your technical stakeholders before development begins |
| We + You | Stakeholder alignment sessions with your engineering, procurement, legal, and compliance teams — all questions answered before the SOW is signed |
| You | Nominate a technical lead, a business owner, and a procurement contact — enterprise projects need clear decision-making authority at each level |
ISO 27001 certification means every project is delivered under a formally audited information security management system — not self-declared. Data handling, access controls, change management, and incident response are all governed by our certified ISMS. For regulated industries, this is the baseline — not the premium option.
What ISO 27001 means for your project: Your data is handled under a formally audited security management system maintained by an independent certification body. Change management, access control, data classification, and incident response procedures are documented, tested, and enforced — not aspirational. Evidence available for your compliance audit.
| Who | What |
|---|---|
| We | Design security architecture in Week 1: authentication, authorisation, data classification, encryption at rest and in transit, and audit logging |
| We | Enforce Australian data sovereignty: all data processed and stored in Australian jurisdictions unless explicitly agreed otherwise in the SOW |
| We | Apply OWASP standards throughout development: security testing on every sprint, not as a single pre-launch exercise |
| We | Arrange penetration testing by an independent security firm before go-live — required for healthcare, financial services, and government clients |
| We + You | Compliance documentation review before launch: we produce the evidence package for your compliance audit team before go-live is approved |
Enterprise projects have a dedicated Project Manager and Account Director — two separate roles, both accountable to you. The PM manages day-to-day delivery and engineering coordination. The Account Director manages escalations, scope changes, and commercial issues. You always have a named person accountable for every aspect of the engagement.
| Who | What |
|---|---|
| We | Assign a dedicated PM who manages sprint planning, engineering coordination, reporting, and escalation within the project team |
| We | Assign an Account Director who manages commercial issues, scope change requests, and executive-level stakeholder relationships |
| We | Run formal UAT at every milestone: structured test scripts, acceptance criteria from the SOW, and pass/fail outcomes documented for audit trail |
| We | Produce milestone reports: what was delivered, what was tested, what was approved — formal documentation for your internal governance processes |
| We + You | Written milestone sign-off before payment is triggered and before the next phase begins — no phase proceeds without explicit written approval from your nominated authority |
| You | Nominate a single point of authority for milestone sign-off — enterprise projects need a clear decision-maker, not a committee that delays approval |
A mobile app that automatically streamlines your operations, scales with your business, and becomes more powerful every quarter—without adding complexity or maintenance overhead.
"Approachable and accommodating to our exact needs. Very professional, always on track, always delivers to our expectations."
— Roberto Peresa · Founder · Aguzzo Group
Custom software projects typically start from $40,000 for an MVP through to $500,000+ for complex enterprise platforms. The main cost drivers are feature complexity, integrations, compliance requirements, and whether the project includes mobile, web, or both. We provide a realistic cost range in the free Discovery Session — before any commitment is required. The fixed-scope quote comes after the Discovery Workshop.
The Discovery Workshop is a structured 2–3 day engagement that defines exactly what is being built before development starts. It produces a fixed scope, a fixed price, a decided architecture, and a milestone payment schedule — all locked before sprint one. It's mandatory because 68% of software projects that skip this step go over budget or are cancelled. Projects that start without a locked scope typically go 40–60% over budget. We've seen it hundreds of times in both directions, and discovery has a 100% record of producing better outcomes.
