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Healthcare software built for the moments that actually matter.

We've built patient apps, clinic management platforms, research data systems, and health integrations for some of Australia's most demanding healthcare organisations.

We understand clinical workflows, data privacy obligations, and what happens when a system fails someone who needs it. 

  • 900+ platforms built
  • 20+ years delivering
  • #1 Clutch - 4 years running
Free Strategy Call
See Our Work
Industry_HealthTech
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20+
Years delivering
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900+
Platforms built
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$32M
Raised by a client we built
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#1
Clutch — 4 years running

We work best with

these kinds of organisations

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HealthTech startups & scale-ups

Funded teams building a regulated health product for the first time — where clinical credibility and data security aren't optional.
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Healthcare providers & clinics

Hospitals, specialist clinics, and allied health networks that need digital tools built around actual clinical workflows, not assumed ones.
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Research institutions & universities

Academic and clinical research teams that need data platforms, patient monitoring tools, and integrations with health data registries.
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Non-profits & health charities

Organisations with a mission to improve health outcomes who need platforms that work at scale — from fundraising to patient engagement.

What healthcare organisations actually worry about when hiring a dev agency

These come up in almost every first conversation with a healthcare client. They're worth addressing honestly before any project starts.

Discuss Your Healthtech Platform
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"Our data involves real patients. How do we know it's safe?"

Health data differs from other data. A breach causes real harm, not just regulatory impact. ISO 27001 is an audited system embedding security into operations, not a reactive add-on.

ISO 27001 certified. Security architecture reviewed at discovery, not QA. Patient data follows Australian Privacy Principles from day one.
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"Will the agency actually understand clinical workflows or will I have to explain everything?"

Most software agencies haven’t worked in clinical environments. We’ve built tools for nurses, clinicians, patients under pressure. A nurse mid-procedure differs from a developer testing in a lab.
We built Fresh Clinics platform—2,000+ practitioners, $32M raised, Deloitte Fast 50. Clinical context is not new to us.
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"We need to integrate with existing health systems. Can you actually do that?"

Health data integration is complex. HDR, registries, PACS, practice systems require domain knowledge, careful modelling, clinical understanding. Claims of “any integration” without review are a warning sign.

We’ve built HDR integrations, research platforms, charity systems, and clinic management software. We identify complexity early before projects start.
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"We have strong brand identities. The platform needs to feel like us not like a template."

Delivered tailored digital experiences preserving unique brand identity, audience relationships, and editorial voice across diverse media publications.

Brand identity shapes every media platform we build—not decoration, but a constraint guiding every component decision from the start.
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"Our users are clinicians and patients, not tech people. Will the product actually work for them?"

Good healthcare software disappears into the background. It lets nurses focus on patients, not systems. UX in clinical contexts is discipline requiring observation, iteration, and redesign.

Discovery includes clinical workflow mapping. We design for the actual user environment, not an idealised one.
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"What if the system fails when someone actually needs it?"

In healthcare, downtime affects care. We design resilience from architecture up. Failover paths, monitoring, performance testing under load ensure systems keep working when issues inevitably occur.
20+ years in market. Healthcare clients remain with us long-term. Support is structured into every engagement from day one.

Healthcare software doesn't forgive average engineering.

Most agencies can build health software. Few can build systems that hold up under clinical pressure, survive a privacy audit, and integrate cleanly with Australian health infrastructure.

The difference isn't technical skill. It's domain knowledge. Knowing which decisions look fine at prototype and become liabilities in production. That's something you accumulate over years inside clinical environments, research institutions, and patient-facing products. We've accumulated it.

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We understand Australian health privacy obligations

Australian Privacy Principles, My Health Record, TGA software-as-a-medical-device frameworks. We factor these into design decisions from discovery. Your governance team doesn't need to brief ours.

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We've done the hard integrations

HDR integrations, health data registries, practice management systems, clinical APIs. We know where these break and how to architect for resilience when they do.

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We've worked inside clinical environments

From cosmetic clinic networks to cardiac research programs to patient monitoring apps. We've built software that real clinicians and patients use in real conditions.

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Named people, not a rotating queue

Every project has a dedicated Engineering Manager, Business Analyst, and Account Manager. They stay on the project. You know who they are before the work starts.

Healthcare organisations that trusted us with what matters.

These aren't demos or prototypes. They're working products used by clinicians, patients, and researchers in environments where the stakes are real.
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Fresh Clinics- Deloitte Fast 50 — 3 consecutive years · 2,000+ practitioners

Fresh Clinics raised $32M and made Deloitte Fast 50 three years running. EB Pearls built platform powering telehealth compliance, prescribing oversight, and clinic management across Australia and the United States.

Explore Fresh Clinics Story
Fresh Clinics
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Heart Research Australia-Leading Australian cardiac research charity

Heart Research Australia funds cardiac research and supports survivors nationwide. EB Pearls built website, fundraising infrastructure, and web app to convert supporters, securely process donations, and manage campaigns at scale.

Explore Heart Research Australia Story
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Afea Care-Digital Transformation · NDIS Platform

Afea Care provides home care and NDIS services, supporting elderly independence through personalised care. EB Pearls improved their digital presence with UX design and consulting to better serve users.

Explore Afea Care story
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The digital products healthcare organisations actually need

If you've worked with a generalist agency before, you already know the problem: they can build things. They just can't build the right things, in the right order, for an environment where a mistake affects a patient.

Everything below is something we've built before inside regulated clinical environments, for real users who can't afford software that fails under pressure.

01

Patient Apps & Portals

Mobile and web applications for patients to manage their care, monitor health data, communicate with clinicians, and access their records — designed for real patients, not beta testers.

02

Clinic Management Platforms

End-to-end clinical operations software appointments, patient records, treatment documentation, compliance workflows, medical oversight, and reporting  built around how clinics actually work.

03

Research Data Platforms

Data collection, patient monitoring, and analytics tools for clinical and academic research with the integrity, audit, and privacy requirements that research environments demand.

04

Health System Integrations

Connections to HDR, My Health Record, practice management systems, pathology platforms, and clinical APIs built to handle the complexity of Australian health data infrastructure.

05

Fundraising & Donor Platforms

Digital platforms for health charities and non-profits, secure donation processing, campaign management, supporter engagement tools, and the reporting infrastructure to run them effectively.

06

HealthTech SaaS Products

Full-stack software products built for healthcare companies from MVP through to enterprise scale. Built for compliance from the start, designed for the users who'll actually use them.

AI capabilities for modern health platforms

AI in healthcare isn't a feature you add later — it's increasingly the difference between a product that scales and one that doesn't. 

EB Pearls builds AI capabilities directly into health product architecture pragmatically, not as a buzzword. If it doesn’t improve clinical outcomes or efficiency, we’ll say so; if it does, we’ve likely done it before.
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Clinical Risk Flagging

Pattern recognition across patient data to surface risk indicators earlier without requiring a clinician to go looking.
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Automated Clinical Documentation

Reducing the documentation burden on clinicians — capturing structured data intelligently so time stays with the patient.
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Research Data Analysis

ML-assisted analysis of patient and research datasets — finding signals that matter without drowning researchers in raw data.
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Personalised Patient Insights

Surfacing relevant health information and recommendations to patients at the right time based on their data, not a generic protocol.

Our system for building health platforms that don't fail when it counts

Experience tells you what can go wrong. A system ensures it doesn't. Built to Last™ is how we structure every healthcare engagement — assessing each platform across three dimensions before it ships. Not as a checklist. As the standard every engagement is held to
01

Privacy & Compliance Ready

  • Australian Privacy Principles built into architecture, not added in QA
  • Patient data handled as if a regulator is watching because eventually one will be
  • Audit trails that satisfy governance teams, not just developers
  • TGA software-as-a-medical-device requirements understood before code is written
  • Access controls that reflect clinical role structures, not generic permissions
  • Data residency designed for Australian health data obligations
02

Integration Ready

  • HDR and health registry integrations we've done before, not attempted fresh
  • Practice management system connections that survive version updates
  • Clinical API failure paths handled — because they will fail
  • Data models that reflect what the clinical data actually means
  • Versioned contracts so updates don't break production
  • Third-party health service integrations tested under real conditions
03

Clinically Reliable

  • Designed for 10× launch volume growth shouldn't require a rebuild
  • Monitoring that finds problems before a clinician reports them
  • Failover design for environments where downtime affects patient care
  • Load tested before go-live, not after an incident in production
  • UX validated against real clinical workflows, not assumed ones
  • Post-launch support structured into the engagement from day one

A process built for high-stakes environments

Healthcare projects carry more weight than most. The process we use reflects that — front-loading the hard thinking so the build itself is as low-risk as possible.

Book a Free Discovery Session
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Discovery

We map clinical workflows, compliance obligations, integration landscape, and technical requirements before quoting. The output is a document you own — regardless of what happens next.

Fixed price. Compliance reviewed at this stage, not QA.
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Design & Architecture

UX designed for real clinical users — validated against actual workflows. Architecture decisions made for scale, resilience, and the integrations your environment requires.
Clinical UX review. Architecture signed off before build starts.
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Build & Compliance

Two-week sprints with full Jira visibility. Privacy and compliance requirements built in as we go not reviewed at the end. Security testing, load testing, and clinical scenario testing before launch.

ISO 27001 process throughout. Full IP ownership on delivery.
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Launch & Ongoing

Go-live is the beginning of the product's life. Post-launch monitoring, support, and iteration are structured into every engagement — because health platforms that go unattended accumulate risk.

SLA-backed support. Most clients stay with us for years.

Heard from clients who've been through it

What stood out straight away was how clear they were on cost. We got a realistic estimate early, understood what was included, and there were no hidden extras later. As part of our research process, we received a few vague quotes from other agencies. When comparing these to EB Pearls’ transparent costing, it was a no-brainer.

Simneet Chand, Vodafone
Shimneet Chand

Digital Transformation Lead, Vodafone

The company saved $200,000–$400,000 using EB Pearls. The team's QA services also helped the firm resolve issues by being responsive to requests and highly involved in project management. Their resources had the right technical skills; their leasing service model gave the client great flexibility.
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Wayne Wen

Product Manager, Coposit

I came in with the idea, but had no technical background. Their team explained things clearly, gave honest advice, and helped me understand what was worth investing in first. I was expecting it to be an intimidating process, but I never felt overwhelmed or talked down to.

Laura Smith, Newscorp
Laura Smith

Lead Account Manager, Newscorp Australia

The website that EBPearls developed for Gondwana Link does everything we asked for. It is very easy to use in the backend and the design is fresh and clean which is what we wanted. EBPearls build customised ‘modules' and they all work well and are very intuitive to use. I needed very little training to be able to use the back end.

Amanda-Keesing
Amanda Keesing

Director, Gondwana link

It can be a little daunting to engage a mobile app development company. They proved they could work within my budget, made me realise the ideas stuck inside my brain, and helped me launch multiple mobile app development projects.
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Jesse Milani

Founder, Pocket Fuel

Throughout the app development process the developers ensure their team work closely with us and also ensure the app meet our needs and aligns with our business goals. They also manage effective communication, collaboration and project management. The app is essential and was also delivered on time within budget. We are extremely satisfied.
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Hamid Moghadam

I found ebPearls great to work with, always willing to make changes and work close with the customer,I have highly recommended them to my friends and colleagues,great work ebPearls.
Simon-Lister
Simon Lister

Founder

Questions healthcare buyers always eventually ask

We'd rather answer these here than have them surface after a commitment has been made.

We've worked across Australian Privacy Principles, My Health Record obligations, and health data residency requirements. We're not lawyers — but we're not starting from zero either. In practice, your legal team reviews our work rather than briefing us on what the obligations mean. That's a significant difference in delivery speed and risk.

We've built HDR integrations, connected to practice management systems, and worked with clinical data APIs across several healthcare projects. Whether we can connect to your specific system depends on the integration landscape — which is exactly why Discovery exists. We'll give you a straight answer after we've looked at it properly, not a yes designed to win the work.

Full IP ownership on delivery. Every line of code, every design asset, every integration. No proprietary dependencies. No lock-in. Written into the contract from the start.

It means security is a formal, audited management system — not a promise. ISO 27001 governs how we design, store, access, and handle data across every project. For healthcare clients, this matters because a data breach isn't just a PR problem — it's a regulatory event affecting real patients. The certification isn't a marketing badge. It's the reason health organisations choose us over agencies that simply say they "take security seriously."

Every engagement has three named leads: an Engineering Manager, a Business Analyst, and an Account Manager. They stay on the project — they don't rotate out when a new client comes in. You'll know who they are before the project starts, and you'll communicate with them directly throughout.

It's a 30–45 minute call. No deck, no pitch. We ask about your platform, your clinical environment, your compliance obligations, and your timeline. You ask us whatever you want. By the end, you'll know whether we're the right fit. If we're not, we'll tell you that too.

1 Your Information
2 Book Meeting
3 Confirmation

Building a healthcare product and want to get it right?

The first call is free and there's no pitch deck. We'll ask about your platform, your clinical environment, and your compliance obligations — and give you honest answers about whether we're the right fit. If we're not, we'll tell you that too.
Contact EB Pearls
What to expect on your call

What to expect

  1. 1 Share a few details
    Complete the form with your contact details and what you need help with.
  2. 2 Book your free discovery call
    Once you submit the form, choose a time that suits you for your discovery call.
  3. 3 Privacy comes first
    Sign an optional NDA to ensure the highest privacy level and protection of your idea.
  4. 4 Discovery call
    We’ll discuss your goals, the support you need and answer your questions. If we’re a good fit, we’ll outline the next steps.

What to expect

  1. 1 Share a few details
    Complete the form with your contact details and what you need help with.
  2. 2 Book your free discovery call
    Once you submit the form, choose a time that suits you for your discovery call.
  3. 3 Privacy comes first
    Sign an optional NDA to ensure the highest privacy level and protection of your idea.
  4. 4 Discovery call
    We’ll discuss your goals, the support you need and answer your questions. If we’re a good fit, we’ll outline the next steps.