Managed WordPress Hosting, Support & Maintenance

Lightning-fast. Australia-based. With real people on the phone.

We host, support and maintain WordPress sites for hundreds of Australian businesses — on purpose-built managed platforms with daily backups, free CDN and SSL, and a team you can actually call.

  • Lightning-fast WordPress hosting
  • Daily backups, free SSL & CDN
  • 24/7 uptime monitoring
  • Real phone support
Maintenance_Wordpress web hosting
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900+
Products Shipped
icons-trello
97%
Client Retention Rate
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#1
Clutch
speedometer
99.9%
Uptime maintained

The real cost of bad hosting

Bad hosting isn’t just slow pages. It’s lost revenue, lost rankings and nobody picking up the phone when it matters.
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“Our site went down on a Friday evening. We found out Monday morning when a client called.”

No uptime monitoring, no alerts. 60 hours of downtime over a weekend. Two client enquiries bounced to a competitor.
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“Google flagged our site as slow. Load time 6.8 seconds. We dropped 3 pages in search rankings.”

Cheap shared hosting, no CDN, outdated PHP. Site speed is a direct ranking factor — slower hosting literally costs SEO.
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“I raised a support ticket 4 days ago. Still in the queue. The chat is a bot and there’s no phone number.”

Shared hosting at scale means your site is one of thousands. Support is automated, response times are long, and problems persist.

Choose your hosting plan

Three tiers for every stage — from a new site launching on a budget to a busy business-critical website needing full managed support.

Starter Hosting

For new sites, low-traffic pages or businesses launching a web presence on a budget.
$20/Mo
Billed quarterly
10,000 visitors per month / 10 GB storage
Inclusions
  • 1 WordPress website
  • 10 GB storage · 100 GB bandwidth
  • Latest PHP · Free DNS management
  • Free SSL certificate
  • Weekly automated backup
  • Email support
  • Shared hosting environment
Available add-ons

Need more traffic? Basic plan gives you managed WordPress with phone support and daily backups.

Basic Hosting

For a growing business site that needs managed WordPress performance, daily backups and phone support.
$60/Mo
Billed quarterly
30,000 visitors per month / 20 GB storage
Inclusions
  • 1 production & staging site
  • 20 GB storage · 200 GB bandwidth
  • Free CDN, free SSL, free DNS
  • Daily automated backup (30-day retention)
  • Full server cache
  • 24/7 uptime monitoring
  • Phone & email support
  • Managed WordPress platform
Available add-ons
  • WP maintenance
  • Website acceleration
  • Advanced SEO audit
  • CRO analysis

Standard Hosting

For busier sites with higher traffic and greater bandwidth and storage needs.
$120/Mo
Billed quarterly
100,000 visitors per month / 40 GB SSD storage
Inclusions
  • 100,000 visitors / month
  • 40 GB SSD storage · 400 GB bandwidth
  • Free CDN, SSL, DNS & server cache
  • Daily backup, 30-day retention
  • 24/7 monitoring
  • Priority phone & email support
  • Managed WordPress platform
  • eCommerce suitable
Available add-ons
  • WP maintenance
  • Image / video optimisation
  • Advanced SEO audit
  • CRO analysis

What’s the difference?

A quick side-by-side so you can pick the right plan without reading every word above.
Starter Hosting
Basic Hosting
Hosting type
$20/mo
$60/mo
Hosting type
Shared
Managed WP
Monthly visitors
10,000
30,000
Storage
10 GB
20 GB
Bandwidth
100 GB
200 GB
Free SSL & CDN
Automated backups
Weekly
Daily (30 days)
Uptime monitoring
Phone support
Server cache
eCommerce suitable
Small stores
Staging environment

Starter Hosting

Basic Hosting

RECOMMENDED

Standard Hosting

Hosting type
$20/mo
Hosting type
Shared
Monthly visitors
10,000
Storage
10 GB
Bandwidth
100 GB
Free SSL & CDN
Automated backups
Weekly
Uptime monitoring
Phone support
Server cache
eCommerce suitable
Staging environment
Hosting type
$60/mo
Hosting type
Managed WP
Monthly visitors
30,000
Storage
20 GB
Bandwidth
200 GB
Free SSL & CDN
Automated backups
Daily (30 days)
Uptime monitoring
Phone support
Server cache
eCommerce suitable
Small stores
Staging environment
Hosting type
$120/mo
Hosting type
Managed WP
Monthly visitors
100,000
Storage
40 GB SSD
Bandwidth
400 GB
Free SSL & CDN
Automated backups
Daily (30 days)
Uptime monitoring
Phone support
Server cache
eCommerce suitable
Staging environment

We migrate your site for free. Zero downtime.

Already with another host? We handle the move for you — no disruption to your site, no technical heavy lifting on your end.
Stage 01

We audit your site

We review your current hosting, plugins, theme and performance baseline. We flag any issues before touching anything, so you know exactly what you’re working with.

 

  • Plugin & theme audit
  • Performance baseline measured
  • Security vulnerabilities flagged
Stage 02

We migrate your site

We build a parallel environment on the new platform, migrate all your content and files, run a full test, then switch DNS when everything is confirmed working. Your site stays live throughout.

 

  • Zero planned downtime
  • Full content & data transferred
  • Tested before DNS switch
Stage 03

Your site runs faster

Server caching, CDN and optimised PHP activate immediately. Most sites see meaningful load time improvements on day one. Monitoring starts, backups start, support starts — all included.

 

  • Faster from day one
  • Monitoring & backups active
  • 02 4005 0322 — call us anytime

EB Pearls checks your site every 2 minutes, 24/7.

Managed WordPress platforms with server caching, CDN and optimised PHP deliver sub-second load times. And when something needs attention, call 02 4005 0322 and a person picks up.

Included on Basic and Standard

Everything below is built into both managed plans — no extras, no configuration required.
lightning

Lightning-fast delivery

Server-level caching and global CDN serve your pages at maximum speed. Most sites load in under 1 second on managed plans.
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Free Let’s Encrypt SSL

Every site includes a free SSL certificate enabling HTTPS — required for security, trust signals and Google rankings.
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Daily automated backups

Backups run daily and are stored for 30 days. Quickly restorable to any version — whether after a bad update, a hack or a mistake.
monitor

24/7 uptime monitoring

We check your site every 2 minutes around the clock. Downtime is caught fast — not by your customers finding a blank page.
product and account support

Real phone support

Call 02 4005 0322 or email us and a WordPress-knowledgeable person responds. No chatbots, no ticket queues, no runaround.
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Australia-based hosting

Hosted on managed WordPress infrastructure in Australia — fast for your local audience and compliant with Australian data requirements.

Hosting that’s built for WordPress. Support that’s built for your business.

Most hosting is generic infrastructure with WordPress bolted on. We host on platforms purpose-built for WordPress, managed by a team that has shipped 600+ web products and has real engineers you can call.
01

Purpose-built for WordPress

WP Engine, Kinsta or SiteGround — managed WordPress platforms tuned specifically for WordPress performance and security. Not generic shared hosting with WordPress bolted on.
02

Fast by default

Server-level caching, global CDN, optimised PHP workers and the latest PHP version are all configured from day one. No configuration needed on your end.
03

Security done properly

Free SSL, daily backups, firewall protection and malware monitoring included. ISO 27001 certified — security managed to an independently audited standard.
04

Call us. We pick up.

02 4005 0322. Our clients call, email or walk into our Surry Hills office. No chatbot, no 4-day ticket wait — a real person who knows your site and knows WordPress.
05

Add maintenance when ready

Need WordPress core, theme and plugin updates handled too? Add a WordPress Maintenance plan. Hosting and maintenance managed by the same team.
06

97% client retention

The most honest measure of service quality. 97% of clients stay year on year. 600+ products shipped. 4.9 stars on Clutch. We earn retention, not force it.

WordPress hosting questions, answered

Everything you need to know before choosing a plan. Can’t find your answer? Call 02 4005 0322.

We offer three tiers. Our Starter plan ($20/mo) is shared WordPress hosting — ideal for new or low-traffic sites. Our Basic ($60/mo) and Standard ($120/mo) plans are hosted on leading managed WordPress platforms — WP Engine, Kinsta or SiteGround — selected to match your traffic, budget and requirements. These are purpose-built environments with greater performance, isolation and support than shared hosting. For custom apps and enterprise infrastructure, see our Cloud Hosting page.

No lock-in. Plans are billed quarterly and month-to-month after the first period. Cancel any time with 30 days’ notice. We don’t retain clients through contracts — we retain them through the quality of our service. 97% of our clients stay year on year.

Basic and Standard plans include daily automated backups retained for 30 days — your site can be restored to any point within the last month. The Starter shared hosting plan includes weekly backups. Restoration is quick and handled by our team if you ever need it.

You’re welcome to self-manage on an external hosting provider. If you’d like us to migrate your site away from EB Pearls hosting to an external provider, a migration fee of $660 incl. GST applies and we require 30 days’ notice. If self-managing, you’ll be responsible for your own licences, backups and plugin updates.

Yes. We provide managed WordPress hosting and support for clients with multiple sites. Contact us on 02 4005 0322 to discuss a custom arrangement if you have more than two sites to host — we’ll put together a plan that works for your portfolio.

Yes, and migration is included free with Basic and Standard plans. We build a parallel environment, migrate all content and files, test thoroughly, then switch DNS when everything is confirmed working. Your site stays live throughout — zero planned downtime. We’ll also audit your site during migration and flag any issues we find.

Yes, significantly. Site speed and uptime reliability are Google ranking factors. Slow loading speeds cause ranking declines and poor user experience. Our managed WordPress hosting is optimised with server caching, CDN and the latest PHP versions — all of which contribute to faster pages and better SEO performance. Many clients see ranking improvements within weeks of migrating to a faster host.

Hosting keeps your server fast and available. Maintenance covers the WordPress application — plugin and theme updates, bug fixes and development support hours. You can have excellent hosting and still have security problems if plugins are out of date. Our WordPress Maintenance plans start at $80/mo and are designed to work alongside any hosting plan.

We don’t sell domain names or email mailboxes as part of our hosting plans. We provide free DNS management and can help you register or transfer a domain. We can also configure your DNS to make Microsoft 365 or Google Workspace email work on your domain.

Basic and Standard plan clients can call 02 4005 0322 and email us. Starter plan includes email support. No chatbot, no automated ticket queues — real WordPress-knowledgeable people on the other end. You can also visit our Surry Hills office at Suite 1A7, 410 Elizabeth Street.
1 Your Information
2 Book Meeting
3 Confirmation

Fast hosting. Real support. No chatbots.

Get your WordPress site on a platform built for it — with a team you can actually call when something needs attention. Free migration included.
Contact EB Pearls
What to expect on your call

What to expect

  1. 1 Share a few details
    Complete the form with your contact details and what you need help with.
  2. 2 Book your free discovery call
    Once you submit the form, choose a time that suits you for your discovery call.
  3. 3 Privacy comes first
    Sign an optional NDA to ensure the highest privacy level and protection of your idea.
  4. 4 Discovery call
    We’ll discuss your goals, the support you need and answer your questions. If we’re a good fit, we’ll outline the next steps.

What to expect

  1. 1 Share a few details
    Complete the form with your contact details and what you need help with.
  2. 2 Book your free discovery call
    Once you submit the form, choose a time that suits you for your discovery call.
  3. 3 Privacy comes first
    Sign an optional NDA to ensure the highest privacy level and protection of your idea.
  4. 4 Discovery call
    We’ll discuss your goals, the support you need and answer your questions. If we’re a good fit, we’ll outline the next steps.