EB Pearls Wordpress Maintenance Service
Safeguard your website through a trustworthy managed wordpress web maintenance solution.
We offer a comprehensive WordPress maintenance service that will keep your website secure, updated, and running smoothly.
We also offer a variety of add-on services, such as content management, SEO optimisation, and social media management.
Premium Support & Maintenance
EB Pearls goes beyond the realm of professional website support and maintenance, catering to numerous businesses throughout Australia. Get in touch with us to explore the ways our Web Maintenance Services can assist you.
WordPress, Theme & Plugin Updates
Keeping your WordPress website’s up-to-date is crucial for its security and performance. With our managed maintenance services, we alleviate the burdens by handling scheduled updates for WordPress, Plugins, and Themes, guaranteeing seamless and secure website operation.
Prevent Hackers from Ruining Your Website
WordPress websites can become the target of hacker attacks. Be proactive with our maintenance and support services to make sure your site meets the latest security standards
Website Optimisation
Our team specialises in WordPress website performance optimisation, employing a range of strategies to maximise speed, responsiveness, and efficiency. From optimising code and database queries to leveraging caching and content delivery networks (CDNs), we fine-tune every aspect of your website to ensure swift loading times and optimal performance.
Make site management effortless with EB Pearls!
Phone, Email & Client Portal
Daily Automatic Backups
Automatic Malware Scans
Uptime Monitoring
Performance Checks
Bot Protection
Maintenance Plans
WordPress Basic
Suitable for Small scale Web/Mobile app.
Paid on a quarterly basis.
- Security Updates
- Plugin Updates
- Liaise with Web hosting provider
- Monitoring the application performance
- Fixing bugs on the application
- WordPress CMS Support
- Maximum Allowance of 2 hours per month
- Minimum 3 month commitment
- Website Analysis (CRO)
- Staging environment set up
WordPress Standard
Suitable for Growing Business
Paid on a quarterly basis.
- Security Updates
- Plugin Updates
- Liaise with Web hosting provider
- Monitoring the application performance
- Fixing bugs on the application
- WordPress CMS Support
- Allowance of 5 hours per month
- Free hours rollover to future months
- Minimum 3 month commitment
- Website Analysis (CRO)
- Competitor Analysis
- Advanced SEO Audit
- Google Ranking data
- Website acceleration
- Image/Video optimisation
- Blog writing
- Email marketing
WordPress Premium
Suitable for Small scale Web/Mobile app.
Paid on a quarterly basis.
- Security Updates
- Plugin Updates
- Liaise with Web hosting provider
- Monitoring the application performance
- Fixing bugs on the application
- WordPress CMS Support
- Allowance of 10 hours per month
- Free hours rollover to future months
- Minimum 3 month commitment
- Website Analysis (CRO)
- Competitor Analysis
- Advanced SEO Audit
- Google Ranking data
- Website acceleration
- Image/Video optimisation
- Blog writing
- Email marketin
Not sure which web maintenance plans suit your business?
Please give us a call on 02 5565 8000 and we can help guide you through our flexible maintenance options to help find the perfect solution for your new website.
We were very happy with all of the work undertaken during each phase of our new website production. All EB Pearls personnel were knowledgeable, approachable and helpful – we were also most impressed with the professionalism and responsiveness they demonstrated throughout the process.
Why Do You Need Monthly WordPress Maintenance?
Enhance Your Website’s Speed and Performance
We utilise the latest technology to keep your website running fast, even when dealing with slow network connections and low user device settings.
Keep Your Website Up-To-Date As Your Business Grows
As you scale your business and your website evolves, we’ll be beside you to keep everything on track, on-trend, and meeting the needs of your website visitors
Prevent Website Downtime
Outdated plugins and server overloads will crash your website. That means lost sales and potential damage to your brand! We’ll provide you with regular updates so your WordPress website is online at all times.
All Our Websites Have SSL Certificates
Our WordPress services include SSL certificates so that the data exchanged between your website and your visitors is encrypted you’ll be able to provide a secure website experience
We Use Spam Filtering To Boost Security
We protect your website and email from spam and malicious content with our robust spam filtering solutions — all so your website is always safe and your visitors are satisfied
Regular Website Security Scans for Ongoing Protection
We ensure the safety of your website’s data with regular backups, allowing for quick and reliable restoration in case of any unforeseen events or data loss
Comprehensive Security Reports for Enhanced Protection:
We’ll send you detailed reports on the security status of your WordPress website, including vulnerabilities, security patches, and recommended actions to maintain a secure environment.
Safeguard Your Data with Nightly Website Backups
Leave any worries behind, knowing that your website’s data is backed up every night — providing an extra layer of protection and enabling quick recovery in case of any incidents.
DDoS Attack Auto-Detection & Malware Removal
Our advanced system automatically detects Distributed Denial of Service (DDoS) attacks, quickly alerting our team. If a DDoS attack does occur, we work fast to eliminate the threat, making sure your website is safe again.
Supercharge Your Website Speed with Server-Level Caching
Optimise your website’s performance with server-level caching, which stores frequently accessed data, reducing load times and enhancing user experience.
Enhance Your Website’s Performance with Optimised PHP Workers
We ensure the smooth functionality and performance of your PHP-based WordPress website with optimised PHP workers that allow for efficient processing and execution of code.
Get Timely Updates From Our Development Team:
Stay informed throughout the development process with regular updates from your dedicated account manager and our expert development team
“During the entire project, what I witnessed was an unwavering determination to keep forging ahead and readily adapting to every new challenge that came our way. The performance was outstanding, and we owe our success to you. Without your contributions, this wouldn’t have been possible. Great job!”
— Marketing Manager at Mondial VGL
FAQ
Can’t find what you’re looking for? Drop us a line and we’d be happy to answer any questions you have.
Do you offer WordPress website support and maintenance plans?
Yes, we become an extension of your team by offering maintenance plans to maintain and enhance your website, including adding new features and website fixes. Our plans are flexible, with customisable hours based on your specific needs and a month-to-month agreement.
What is included in your WordPress website maintenance plans?
Our WordPress maintenance plans ensure your website runs smoothly around the clock by keeping plugins and themes up to date and monitoring security to prevent hacking. Our monthly maintenance plans include:
- Regular updates of plugins and themes
- Daily backups of your website
- Security and uptime monitoring
- Performance optimisation
- 24/7 technical issue support
Do I have to sign a contract? Am I committed for a specific duration?
There are no strings attached — no contracts, no lock-ins. Our services operate on a month-to-month basis, allowing you to terminate the collaboration anytime, by simply giving us a 30-day notice. We strive to deliver exceptional service that keeps our customers satisfied for the long term. So, you can expect us to work diligently in the background to maintain your website’s optimal performance.
What are the terms and conditions for your WordPress maintenance plans?
Our WordPress website maintenance plans are billed upfront each month to keep the work going. Custom development and new website builds require a 50% upfront payment, with the remaining 50% due before the website goes live. There is no lock-in contract for monthly plans — once you cancel the service, we have a 30-day notice to cancel to ensure our team’s resources are allocated accordingly before completing the handover.
Does my site get backed up?
Yes. All of our clients on experience the benefits of daily backups. Our Essentials websites have their data backed up daily for 30 days.
How can you improve the performance and security of my WordPress site?
At EB Pearls, we use research-validated methods, strategies, and technologies to ensure the optimal performance and security of your WordPress site.
Thorough analysis to identify and address factors slowing down your site. We optimise the code and database, and media files to make better use of available resources without compromising quality.
In addition to our WordPress design and development services, we also offer managed WordPress hosting, ensuring that your website runs smoothly and securely. Our reliable hosting solutions optimise your website’s performance, providing a stable foundation for your online presence.
In terms of security, we perform comprehensive security audits to identify vulnerabilities, update the code, themes, and plugins, and add additional layers of security such as firewalls and two-factor authentication.