Premium Business Website Hosting, Support & Maintenance

At EB Pearls we do more than just provided lightning fast and reliable web hosting services, we provide professional website support & maintenance for hundreds of businesses Australia-wide.

We work with small to medium business to help them achieve their goals. We offer web hosting packages in collaboration with renowned infrastructure provider.

Speak to us about how we can help you with our Web Hosting Services.

Lightning Fast Web Hosting Services
Website Phone & Email Support
Website Maintenance: WordPress, Theme & Plugin Updates

Web hosting plans

Basic WordPress Hosting

Suitable for Growing Business

$60/Mo

Paid on a quarterly basis.

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Inclusions

1 Production/Staging Website
Limit of 30,000 visitors per month
Limit of 20GB Storage
Limit of 200GB Bandwidth
WordPress support
Latest PHP Support
Free DNS Management
Free CDN
Free SSL Certificate
Daily automated backup
Full server cache
24/7 monitoring
Australia based Hosting

Available add-ons

Website acceleration
Image/Video optimisation
WordPress maintenance
Website Analysis (CRO)
Competitor Analysis
Advanced SEO Audit

Standard WordPress Hosting

Suitable for Small scale Website.

$120/Mo

Paid on a quarterly basis.

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Inclusions

1 Production/Staging Website
Limit of 100,000 visitors per month
Limit of 40 GB SSD Storage
Limit of 400 GB Bandwidth
WordPress support
Latest PHP Support
Free DNS Management
Free CDN
Free SSL Certificate
Daily automated backup
Full server cache
24/7 monitoring
Australia based Hosting

Available add-ons

Website acceleration
Image/Video optimisation
WordPress maintenance
Website Analysis (CRO)
Competitor Analysis
Advanced SEO Audit

Not sure which web hosting plans suit your business?

Please give us a call on 02 5565 8000 and we can help guide you through our flexible hosting options to help find the perfect solution for your new website.

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5.0

We were very happy with all of the work undertaken during each phase of our new website production. All EB Pearls personnel were knowledgeable, approachable and helpful – we were also most impressed with the professionalism and responsiveness they demonstrated throughout the process.

Coral Funnell, —Marketing Manager, Rotech

Why Web hosting with EB pearls?

Next Generation Infrastructure

The Google Cloud Platform allows us to employ the very best technology. The Next Generation Infrastructure ensures our system always has the latest framework versions installed and up to date.

Auto-Scaling Infrastructure

Auto-scaling essentially means that our infrastructure is ready to handle any sudden surges in traffic and load. Our flexible architecture ensures that as your website scales up, the power is always there.

CDN (Content Delivery Network)

Our clients can benefit from Google Cloud’s 34 global data centres which position your site’s content such as images, CSS and JavaScript closer to your visitors for faster load times.

DDoS Detection

The Google Cloud Platform features best in class DDoS attack detection. Our system will detect any DDoS attack directed at your website and alert us to it.

Nightly Backups

Our system automatically generates nightly backups which are stored for 30 days. These backups can be quickly accessed and used to rapidly restore any website back to previous versions.

Hack and Malware Removal

To help prevent hacks, our server software is always up to date and constantly monitors events network-wide. Any suspicious activity can be investigated and dealt with.

Uptime Monitoring

For peace of mind, our system checks the status of all websites every 2 minutes to ensure they are online.

Server Level Caching

We employ full page caching at the server-level to deliver your website content virtually instantaneously to your visitors.

SSL Certificate

As part of our service we include a free Let’s Encrypt SSL certificate which enables HTTPS on your website for added security.

Ecommerce Suitable

Ecommerce websites can be quite demanding as they generate a much data, as well as un-cacheable requests. Ecommerce clients can rest easy knowing the auto-scaling infrastructure handles sudden surges in traffic and load.

Bulletproof Security

Our 360 degree approach to security practices include firewall protection, nightly backups, software updates and our commitment to resolve any issue that may arise in a timely manner.

Website Phone & Email Support

Our client’s love our reliable ongoing Support & Maintenance. Unlike many web hosting companies who will shuffle you down an automated chat bot, our clients know they can email, call or even pop into our office for professional advice, support and assistance. We are dedicated to providing the very best web hosting services and support possible.

Beautiful Websites For Better Business

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5.0

"During the entire project, what I witnessed was an unwavering determination to keep forging ahead and readily adapting to every new challenge that came our way. The performance was outstanding, and we owe our success to you. Without your contributions, this wouldn't have been possible. Great job!"

Alison Brandon

Marketing Manager at Mondial VGL

All your questions. Answered.

Can’t find what you’re looking for? Drop us a line and we’d be happy to answer any questions you have.

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How can you improve the performance and security of my WordPress site?

At EB Pearls, we use research-validated methods, strategies, and technologies to ensure the optimal performance and security of your WordPress site.

Thorough analysis to identify and address factors slowing down your site. We optimise the code and database, and media files to make better use of available resources without compromising quality.

In addition to our WordPress design and development services, we also offer managed WordPress hosting, ensuring that your website runs smoothly and securely. Our reliable hosting solutions optimise your website's performance, providing a stable foundation for your online presence.

In terms of security, we perform comprehensive security audits to identify vulnerabilities, update the code, themes, and plugins, and add additional layers of security such as firewalls and two-factor authentication.

Do I have to sign a contract? Am I committed for a specific duration?

There are no strings attached — no contracts, no lock-ins. Our services operate on a month-to-month basis, allowing you to terminate the collaboration anytime, by simply giving us a 30-day notice. We strive to deliver exceptional service that keeps our customers satisfied for the long term. So, you can expect us to work diligently in the background to maintain your website's optimal performance.

Do I have to use EB pearls for my Hosting?

Whilst all of our clients benefit significantly from our Hosting, Support & Maintenance plans, if you would like to self-manage your WordPress web hosting & maintenance, you are more than welcome to.

If you choose to self-manage on an external website hosting provider and need us to perform the migration, a fee of $660 incl GST will be levied. Pixel Fish requires 30 days’ notice to perform the migration.

Please note if you are self-managing your website hosting, you will need to purchase your own relevant third party licences, perform your own regular backups and do regular updates to ensure your website continues to work seamlessly.

How do I pay for my Web Hosting Plan

If you are using Pixel Fish for your Website Hosting, Maintenance and Support, you can pay via monthly invoice or get set up for a monthly deduction that will come out of your chosen bank account or credit card.

Click here to read our full terms & conditions.

Do you provide Shared Web Hosting, Dedicated Server Hosting or VPS Hosting?

No. We have transitioned all of our web hosting away from Shared Web Hosting, VPS and Dedicated Hosting Servers to Cloud Based Hosting, which we find far superior in speed, security and reliability. Shared Hosting (Where multiple sites are hosted on the same server) over the years we found to be getting slower and more troublesome as providers had multiple websites on their shared hosting server. We also found that a Virtual private server solution did not suit our clients needs.

Do I get a Free SSL Certificate?

Yes, all of our sites that are hosted on our web hosting service include a Free Let’s Encrupt SSL certificate.

What do you provide for web hosting security?

Besides a free SSL certificate, all of our sites are protected by a Website Firewall and have nightly backups. Our Professional and Ecommerce hosting clients also get the benefit of DDoS Detection and Hack and Malware Removal. In order to provide the very best web hosting services for our clients, Pixel Fish also works to keep your website, theme and plugins up to date to further prevent being hacked.

Can you support businesses with multiple sites?

Yes. We do provided managed wordpress hosting and support for clients who have multiple sites and various wordpress users.

Do you offer free domain registration and domain hosting?

No, we do not offer clients a free domain name. However we can either assist you purchasing a new domain name or work with you to transfer your domain across to us to manage. Managing of the domains is free, however domain registration and renewal do have costs.

Do you provide Email Hosting?

No, we do not provide email mailbox hosting as part of our website hosting services. We do however provide DNS services to allow our client’s email accounts on their email systems to work such as MS 365 and Google. We can infact help you create a new business email account with MS 365 or Google.

Does your Web Hosting impact your SEO Optimization?

Yes, it absolutely can. The speed and reliability of your wordpress hosting are key factors to consider when optimizing for SEO. Slow loading speeds can cause a decline in website rankings as well as user experience. Additionally, if you have an unreliable server, search engine crawlers may not be able to access and index your content properly.

Do you provide Phone Support for your Web Hosting

Yes we do. Our clients can call or email us whenever they need assistance.

Does my site get backed up?

Yes. All of our clients on experience the benefits of daily backups. Our Essentials websites have their data backed up daily for 7 days, whilst our Professional and E-commerce sites are backed up daily for 30 days.