We started EB Pearls because too many great ideas were being killed by bad software.

Twenty-one years later, that's still the only reason we're here.

An Australian AI-native digital product engineering company — mobile apps, web platforms, and AI systems built with the Built to Last™ framework. 1,400+ businesses served. 97% come back.

Meet the Team

Angus-and-Tiffany-working-on-project-scaled-1

Twenty-one years, in numbers

What compounds when you don't cut corners.

360+

In-house full-time specialists

$9.6B+

Revenue delivered across client platforms

1,400+

Businesses served across Australia & beyond

Global Clutch ranking, 4 years running

97%

Client retention

2004

Australian owned and operated since 2004

98%

On-time delivery rate across all projects in the past 12 years

900+

Software projects across 18+ industries

Why We Started?

The problem wasn't capability. It was comprehension.

In 2004, Akash and Rupak kept seeing the same pattern. Businesses were hiring agencies to build software. The agencies delivered something. And the businesses were left with a product that worked technically — but couldn't scale, couldn't be maintained, and couldn't do what the business actually needed it to do.

Most teams could write code. Very few understood the business behind the brief — or the consequences of the architectural decisions they were making at speed.

EB Pearls was founded on a simple belief: technology should be a foundation for growth, not a deliverable that gets handed over and forgotten. You can't build great software without genuinely understanding the business it serves.

5.0

Most agencies optimise for winning the pitch. We optimise for the client calling us back. Twenty years later, that's still the only metric we care about.

Akash Shakya, —COO, EB Pearls

Our Journey

Twenty-one years. One consistent standard.

Each milestone below is a moment we chose to compound rather than pivot.

2004 Founded in Nepal
Started EB Pearls with a single brief: build software that businesses can actually grow on.
2008 Australian Office Set up and Kathmandu engineering team established
In-house delivery model takes shape. No offshoring to third parties — everything built under one roof, one culture.
2011 First 100 clients
Reputation compounds by referral. Mobile and web platforms for founders, scale-ups, and early enterprise clients.
2014 Mobile-first pivot
iOS and Android move to the centre of the practice. The first 50 mobile apps ship.
2020 Clutch #1 global ranking
Recognised as the world's top app development company — a position held for four consecutive years.
2022 Built to Last™ framework codified
Twenty years of learning compressed into six pillars, three stages, three anchor methods. Applied to every engagement.
2023 ISO 9001 & 27001 certified
Process and information security formalised across both hubs. Enterprise-grade standards, by the book.
2024 AI-native transition
360+ engineers upskilled in AI-native development. GenAI, agents and ML become a full-service line, not an add-on.
2025 Nexus21 — twenty-one years celebrated
Global team, long-time clients, and the people who took a chance on us in the early years, together in one room.
Today 1,400+ businesses. $9.6B+ delivered.
Still building them the same way. Still optimising for the client calling back.

Our Leadership

Back in 2004, our founder wasn’t trying to build a tech empire — just trying to build a company that did things right. No shortcuts. No sales tricks. Just smart work, done by people who cared.

Today, that vision still fuels everything we do. EB Pearls has grown, but our values haven’t changed. We’re still guided by the same question: "What’s the right thing to do for this client, this time? We’re not here to be the biggest. We’re here to be the best for the people who choose us.”

Michael Signal— Creative Director

Fran Cormack— Agile Coach

Akash Shakya— Chief Operating Officer and Co-Founder

Yangjee Rai— Associate Engineering Manager

Roshan Manandhar— Solution Architect

Pradeep Bista— Associate Engineering Manager

Michael Signal

Creative Director

Michael is the creative brains of the company and he leads the UX and UI team at EB Pearls. He has experience of over 15 years in interaction design and has designed digital products for 1200+ companies all over the world.

Fran Cormack

Agile Coach

Fran bringing over three decades of international experience in executive leadership, team coaching, and organisational health. A certified Executive, Leadership, and Systemic Team Coach (ICF ACC), Fran specialises in creating adaptive, high-performing, agile cultures across all organisational levels. With a deep focus on emotional intelligence and systemic change, Fran mentors senior leadership teams and facilitates transformational change, fostering environments where teams thrive.

Akash Shakya

Chief Operating Officer and Co-Founder

Coming from distributed computing background, Akash manages all operations across marketing, sales, project operations, people operations and finance team. He is highly technical yet very business focused and is always driven to create successful business products for our clients.

Yangjee Rai

Associate Engineering Manager

As an Engineering Manager with a QA background, Yangjee is driven by a strong commitment to fostering a culture of quality in every stage of the software development process. She is passionate about expanding her expertise into areas such as automation and security testing. With a focus on continuous learning and process improvement, Yangjee ensures her team consistently delivers reliable, high-quality software solutions, making her an invaluable asset to both the team and the organization.

Roshan Manandhar

Solution Architect

Roshan co-leads our digital transformation by ensuring that EB Pearls is prepared for the future. He shows better way of doing things with the help of latest tools and technologies, thus making EB Pearls more efficient and super-productive.

Pradeep Bista

Associate Engineering Manager

Pradeep has strong aspirations, and he'll achieve them. His expertise as engineering manager is something to aspire to. His focus on ensuring that customers get the best in class service for their products is always a key priority, but most importantly is ensuring that his team can do so. His willingness to support and help his team whilst ensuring the growth of all under his wing strive to become the best.

Awards & Recognition

Where We Work

Two cities. One team. Zero silos.

Sydney, Australia

Open: 9 am – 5 pm AEST

(02) 4005 0322
Suite 7a, Level 1, 410 Elizabeth Street,
Surry Hills NSW 2010

EB Pearls Sydney team produces high-quality UX and UI design work and looks after the overall project lifecycle with an in-house talented account management and quality assurance team.

Kathmandu, Nepal

Open: 8 am – 5:30 pm (GMT+5:45) +977 1 5180280
Kandevastan, Kupondole-10,
Lalitpur, Bagmati, Nepal

EB Pearls Kathmandu team comprises solution architects, engineering managers, developers, scrum masters and quality assurance team. We do all our development in-house in a Lalitpur-based operation.

Six things we've learned in twenty-one years that most agencies still haven't admitted.

The build is the easy part. The brief is where projects die.

Most software failures happen before a single line of code is written. Bad requirements, unclear success metrics, and assumptions nobody challenged in the kickoff. We slow down before we speed up — because that's what saves projects.

Cheap builds are expensive.

We've rebuilt more than fifty products that clients originally built with cheaper teams. The rewrite always costs more than the original. If you're evaluating agencies on day rate alone, you're optimising for the wrong number.

Technology should be boring.

We're not excited by new frameworks for their own sake. We're excited by software that still works at scale three years after launch. That usually means choosing the mature, proven stack — and being very deliberate about when you deviate.

You don't need a full product. You need the right first version.

Most founders overbuild because they're afraid to be wrong in public. We've watched brilliant ideas collapse under features nobody asked for. Scope discipline is a form of respect — for your users and your runway.

An agency that says yes to everything is a warning sign.

Saying no — to a feature, a timeline, a brief — is the most valuable thing a partner can do. Clients who want validation have advisors for that. Clients who want the truth come to us.

The best products are built to last.

Not built to demo. Not built to impress a board. Built to scale, survive a pivot, and onboard a new CTO without a full rewrite. This isn't a slogan — it's the framework behind everything we deliver.

Built to Last™

Six disciplines. Three stages. Every product. Not a premium tier — the standard every EB Pearls engagement is built to.

Explore the full framework →

Pillar 01

The right problem

Discovery Workshop defines exactly what is being built, who it's for, and what success looks like — before a wireframe is drawn.

Pillar 02

The right infrastructure

Production-grade from day one. Load-tested, monitored, and investor-ready before your first media mention.

Pillar 03

The right architecture

Technology chosen for your product and its trajectory — not the stack the developer is most comfortable with.

Pillar 04

The right delivery

Working software every two weeks. Milestone-based payments. No surprises — because scope was locked before development began.

Pillar 05

The right code

Investor-ready — no findings in due diligence. A navigable codebase your next engineer can inherit without archaeology.

Pillar 06

The right team

Named Product Lead from kickoff through post-launch. Context accumulates, not resets. IP assigned at every milestone.

Celebrating 21 Years of Impact

Twenty one years of EB Pearls, brought together in one room - our global team, long-time clients, and the people who took a chance on us in the early years. We reflected on where we started, celebrated those who'd been with us from the beginning, and looked ahead.

More than a milestone, it was a reminder of what the last twenty-one years were actually built on: trust from clients who kept coming back, and a team that never stopped caring about the work.

We're just getting started.

What clients say

What stood out straight away was how clear they were on cost. We got a realistic estimate early, understood what was included, and there were no hidden extras later. As part of our research process, we received a few vague quotes from other agencies. When comparing these to EB Pearls’ transparent costing, it was a no-brainer.

Shimneet Chand

Digital Transformation Lead, Vodafone

Approachable and accommodating to our exact needs and requirements. Our mobile app’s reception and engagement have been great, and the design is very user-friendly. EB Pearls is very professional, always on track, and always delivers to our expectations.

Roberto Peresa

Founder, Aguzzo Group

We came to EBPearls with a precise design remit, which they took on board and produced for us on time and on budget. It was a pleasure to have our feedback accepted and acted upon swiftly, and any concerns we had addressed promptly. We love our new website, and the accessibility it offers to our diverse audience.

Dr Melanie Heyworth

CEO & Founder, Reframing Autism

The Discovery phase saved us from making expensive mistakes, which we didn’t even realise were there. It challenged some of our early assumptions, clarified what actually needed to be built first, and gave us a much stronger foundation before development started.

Kym Herbert

Product Lead, Optus

I came in with the idea, but had no technical background. Their team explained things clearly, gave honest advice, and helped me understand what was worth investing in first. I was expecting it to be an intimidating process, but I never felt overwhelmed or talked down to.

Laura Smith

Lead Account Manager, Newscorp Australia

Awards & Accreditations

Validated by the industry. Measured by our clients.

72+ Awards across four continents — Clutch, Good Design, Webby, Awwwards, CSS Design Awards, Communicator Awards. The metric we care about most, though, is the one that doesn't come with a trophy: 97% of our clients come back.

Clutch Android 2023

Top Clutch Android App Development Company Australia 2023

Good Design Award For Apps

App and Software Design

Awwwards

Website of the day

Awwwards Website Of Day

Honors award

CSS Design Awards

Website of day

Clutch App 2023

Top Clutch App Development Company Australia 2023

Clutch Blockchain 2023

Top Clutch Blockchain Company Sydney 2023

Clutch Flutter 2023

Top Flutter Developer Sydney 2023

Clutch Software 2023

Top Clutch Software Developers Australia 2023

Clutch Wearable 2023

Top clutch Wearable App Developers 2023

Clutch Web3 2023

Top Clutch Web3 Australia 2023

Clutch iPhone 2023

iPhone App Development Company Sydney

Communicator Awards Technical

Best Technical Achievement, Mobile Apps & Sites

Communicator Awards

Best User Experience, Mobile Apps & Sites

Good Design Award

Web Design and Development

Many More Awards

Top Clutch Company Australia 2022 Award

Webby Awards 2016, 2017, 2018, 2019, 2020, 2021

Top Creative & Design

Webby Awards 2022

Top Website Application Development

Webby Awards 2023

Webby for Website Design

Best Website Designers

Best Website Designers in Sydney

If you're building something that needs to last, let's talk.

We start every engagement with a conversation — not a pitch. No deck, no generic proposal template. Just an honest discussion about what you're building, what's at stake, and whether we're genuinely the right fit. If we're not, we'll tell you that too.

Book a Free Discovery Session