EB Pearls : Thank you for contacting web & ecommerce developer

You're one step closer to a website built to convert.

We've reserved your 30-minute Discovery Call. You'll leave with a clear picture of what your website or eCommerce platform should do, what it will cost, and whether EB Pearls is the right team.

600+

Products Shipped

$9.6B+

Client Revenue Delivered

328M+

App Downloads

97%

Client Retention Rate

98%

On-Time Delivery

What to expect from your Discovery Session

No generic web agency talk. Here's exactly what happens in your 30-minute Website & eCommerce Discovery Call.

Minutes 0–5

We listen first

You tell us what you're building, why, and what's happened so far. No interruptions. We want to understand your world before we say anything about ours.

Minutes 5–15

We ask the hard questions

Budget reality. Timeline expectations. Technical complexity. Assumptions that could cost you later. We surface these early — catching them now is worth tens of thousands of dollars.

Minutes 15–25

We give you real numbers

Based on 900+ projects — a realistic cost range, timeline estimate, and honest risk assessment. Not ballpark guesses. Real ranges you can plan and budget around.

Minutes 25–30

We tell you if we're the right fit

EB Pearls doesn't take every project. If your brief isn't ready we'll tell you what's missing. If another approach is better suited, we'll say so. Honesty here is better for both of us.

After the call

You get a clear next step

If we're aligned, you'll receive a written summary and proposal for the Discovery Workshop™ — producing your Locked Scope Document™ and fixed-price proposal within 48 hours.

No obligation

Nothing changes if you're not ready

No obligation to proceed. Some use it to validate thinking before investor pitches. Some benchmark against other agencies. Bring your real questions.

Helpful tips to make your Discovery Call more powerful

The better prepared you are, the more useful the call will be. These come from the conversations that produce the best outcomes.

Know your one most important question

Write it down before the call. Whether it's budget, timeline, technical risk, or a previous bad experience — bring the real question. We'd rather tackle it head-on than spend 30 minutes on the wrong things

Name 3 products or competitors you admire

References give us more signal than a brief alone. What specific features matter? The interaction model you're drawn to tells us a lot about what success looks like for your project.

Be honest about what you don't know yet

The most productive calls start with "I'm not sure about X yet." That's fine. The worst calls paper over gaps. We find them anyway — better to start there together.

Have a real budget range in mind

You don't need to disclose it, but having one shapes the conversation. It means we can give genuinely useful advice rather than describing what's theoretically possible.

Bring the decision-maker

The best outcomes happen when the person with budget authority is in the room. It avoids a chain of "I need to check with…" and lets everyone hear the same information at once.

Before you join, read these two pages

Clients who review our pricing and process pages before the call say the conversation is more focused and useful — we skip the basics and go straight to your project.

Review our Pricing Transparency page
Read about the Built to Last™ Framework
Watch the 2-min video at the top of this page
Write down your 3 most important questions
Have your budget range in mind
Invite your co-founder or technical lead if relevant

What to prepare for your Website & eCommerce Planning Meeting

You don't need everything below. But the more of it you have, the faster we move from conversation to concrete proposal.

Your idea & problem statement

What problem does this solve?
Who is the primary user?
What does success look like in 12 months?
What makes this different from what exists?
Why does this need to be built now?

Scope & features (even rough)

A list of features — plain English, no jargon needed
Which features are must-have vs nice-to-have
Any third-party integrations required?
Web, mobile, or both?
Do you need an admin panel or dashboard?

Business context

Stage: pre-revenue, early revenue, or scaling?
Funding: bootstrapped, investor-backed, or enterprise?
Who are your competitors?
Timeline pressure — hard launch date?
How will this generate or save revenue?

Technical context (if any)

Existing product or codebase?
Systems to integrate with?
Previous agency work?
Design assets or brand guide?
Compliance requirements (health, finance, legal)?

From this call to live product

Every EB Pearls engagement follows the Built to Last™ framework. Here's the full journey from today.

01 Discovery Call — 30 minutes We assess your brief, give you real numbers, identify risks, and determine fit. You walk away knowing whether EB Pearls is the right team and what the path forward looks like.
02 Deep-dive scope & planning — 3 to 6 weeks Full product design in Figma, every user journey mapped, technical architecture planned, riskiest assumptions tested. Produces your Locked Scope Document™ — locking your price and timeline before a line of code is written. The $15K Discovery fee is credited toward your build.
03 Agile development in 2-week sprints — 3 to 9 months Your dedicated team builds against the locked scope in fortnightly sprints. Working software every two weeks — not a finished product 9 months later. Full Jira visibility. Weekly syncs. No surprises.
04 Pre-launch quality gate — 1 to 2 weeks Performance, security, compliance, load testing. Nothing ships that isn't ready for real users at real scale.
05 Go live — then we stay Launch support, ongoing maintenance, and the option to continue with a Delivery Squad or monthly retainer. 97% of our clients continue working with us after launch.

From founders, PMs and directors who've been exactly where you are

EB Pearls lives up to its reputation. They took Quote Up from the initial start-up to the next level.

David Milanes

Director, QuoteUp

We finished our MVP on time and on budget and are on our way to building a strong business. Thanks to the guys at EB Pearls, they pay a lot of attention to our projects and help ensure our success.

Mitchell Stapleton-Coory

Founder, Bellr

The MVP has exceeded expectations, and EB Pearls’ quality work has allowed the client to secure funding to continue the project. The team is highly skilled and professional; they’re open and easy to work with.

Gerhard Stander

Founder, Caroo App

We’re extremely impressed with EB Pearls’ work, technical skill, and ability to adapt, iterate, and learn new skills. Their high attention to detail and eternally positive attitude make working with EB Pearls a wonderful experience.

Sarah Scaife

Product owner, BAXTA

I’m a solo entrepreneur and not very good with tech. EB Pearls made it easy, mentoring me through everything. Highly recommend!

Charmaine Hilario

Founder, Whitebow Gift registry

JasonL: eCommerce rebuild drives 3× sales growth for Australia's leading office furniture brand

JasonL needed an eCommerce platform handling complex product configurations, B2B and B2C, and national logistics. EB Pearls rebuilt end-to-end — and sales tripled.

Read the JasonL Case Study

Coposit: Transparent pricing saved Coposit $200–400K vs competing quotes

Coposit came to EB Pearls after receiving vague, inflated quotes from other agencies. Transparent scoping, fixed pricing, and smart infrastructure decisions saved up to $400K on the total build.

Read the Coposit Case Study

Fresh Clinics: From clinic management app to $32M raise and 2,000+ practitioners

EB Pearls designed and built the telehealth compliance platform, integrated clinic management, and real-time prescribing oversight — Deloitte Fast 50 for three consecutive years across Australia and the US.

Read the Fresh Clinics Case Study