Webhooks in App Development: Key Benefits, Use Cases & Best Practices

Webhooks

Webhooks are automated messages sent from one app to another when something happens — they’re a way for apps to talk to each other in real time without constant checking.

Why It Matters 

  • Enables real-time communication between apps, improving speed and automation.
  • Reduces server load by pushing updates only when events happen (vs. constant polling).
  • Simplifies integrations between your app and third-party services.
  • Improves user experience with instant feedback (e.g., payment confirmation, status updates).
  • Increases development efficiency by automating repetitive workflows.

Use This Term When...

  • You’re integrating your app with payment gateways, CRMs, or external APIs.
  • When setting up real-time notifications for order updates, user actions, or system events.
  • During backend planning for event-driven architecture.
  • Discussing automated workflows or third-party system triggers.
  • Planning scalable, decoupled systems with minimal latency.

Real-World Example 

In one of our projects, we used webhooks to enable real-time communication between the app and third-party services. This allowed for instant updates—like payment confirmations and user notifications—without the need for manual syncing.

Founder Insight 

Webhooks are powerful — but they can break silently if the receiving system fails. Always include logging and retry logic to avoid losing critical event data.

Key Metrics / Concepts 

  • Delivery Status – Whether the webhook was successfully sent and received.
  • Latency – Time taken for the webhook to reach the target system.
  • Retry Logic – The method for resending failed webhook events.
  • Event Payload – The actual data sent with the webhook (e.g., order ID, status).
  • Security Token – A key or signature used to validate the webhook's authenticity.

Tools & Technologies 

  • Zapier / Make – No-code platforms that connect apps using webhooks.
  • Stripe Webhooks – Used for real-time payment updates.
  • Postman / RequestBin – Useful for testing and debugging webhook payloads.
  • AWS Lambda – Commonly used to process incoming webhooks at scale.

What’s Next / Future Trends

Webhooks are evolving with stronger security protocols, better observability tools, and support for event-driven microservices. Expect increased use in low-code platforms and automation-first systems.

Related Terms

API Integration – Works hand-in-hand with webhooks to connect apps.
Third-Party Integrations – Webhooks often drive these in real time.
Backend Development – Where webhooks are configured and consumed.
Event-Driven Architecture – Webhooks are essential triggers in such systems.
Retry Logic – A safety measure for webhook reliability.

Helpful Videos / Articles / Pages

Learning more about webhook phishing in teams

Call to Action

Need real-time integrations that just work? Talk to our backend experts — we’ll help you implement webhooks the right way from the start.