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AI Chatbot Development Services

If your company needs an advanced conversational agent, we are the best choice for AI chatbot creation. We create, train, and integrate chatbots using state-of-the-art AI technology to provide your business an edge in a competitive market.
We create and integrate AI chatbots with ease by analysing your business needs and tailoring our solutions to each project. Through expertise and a dedication to professionalism, we ensure you’ll have the perfect AI chat solution no matter the industry.
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EB Pearls — Your Partner to Build Chatbot applications!

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Who Can Benefit From an AI Chatbot

If you are in one of the following situations, our service is for you
  • You want to provide 24/7 customer support without increasing staffing costs.
  • You have a high volume of repetitive inquiries that can be automated.
  • You want to enhance user engagement with interactive, AI-driven conversations.
  • You aim to personalise customer interactions based on real-time data insights.
  • You’re looking to reduce response times and improve customer satisfaction.
Request a callback
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Advantages of Implementing an AI Chatbot

Chief technology
Contact center solutions at lower costs
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Round the clock assistance for customers.
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Increased engagement on your website and app
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Improved customer satisfaction
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Efficient customer data collection based on interactions

AI Discovery Sessions

Our sales staff will get in touch with you right away to arrange a FREE consultation. In order to safeguard your idea and ensure the utmost confidentiality, we will sign a non-disclosure agreement (NDA).

We will fully grasp your unique business requirements during this in-depth session, and we will answer any questions you may have. After that, our knowledgeable strategist will provide you with comprehensive project estimates and rough schedules.

Book your FREE Consultation

How AI Chatbots Works

Chatbots are a great way to streamline operations, save money, and enhance customer service. Whether you are an online shop, a service provider, or a tech firm, our chatbots can help you personalise customer service and free up human agents for higher-level, more complex work.
We will conduct a free consultation to learn about your objectives and requirements. After the chatbot is installed and configured, we will assist you in training it to identify and address client inquiries.
Request a callback
How AI Chatbots Works

Improve Customer Interactions with Generative AI

Being able to address customer’s questions and issues is key for any business. AI bots can easily provide answers to simple or complex inquiries thanks to their capabilities for collecting and analysing data.  
Show me how
1
Discovery

Chatbot Assessment

Define Business Objectives for the Chatbot
Identify Use Cases and Potential Benefits        Evaluate Existing Technology and Team Skills
Develop a Strategic Plan for Chatbot Integration

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Data Preparation

Collect User Interaction Data
Clean and Structure the Data
Annotate Conversations for Training

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Chatbot Model Training

Choose the Appropriate NLP Model
Train the Chatbot on Collected Data
Validate the Model with Test Scenarios
Plan Integration with Current Platforms
Develop APIs for Seamless Interaction
Test Chatbot Functionality and User Experience

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Deployment

Set Up the Deployment Environment
Launch the Chatbot Live
Monitor Chatbot Performance and User Feedback
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Optimisation

Continuously Optimise Chatbot Responses
Plan for Increased User Volume
Regularly Update Based on User Feedback and New Data

Get a 1-hour FREE Consultation

We provide an unbiased opinion on the potential, feasibility, process, growth opportunity, and risk of your mobile app idea.
Get Started
Book your FREE Consultation
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AI Model Discussion

Beginning with an in-depth analysis and planning phase, our development process continues with smooth integration and ongoing optimisation of AI models. To make sure your chatbot works well, improves customer engagement, and increases operational efficiency, we prioritise data quality, user experience and performance. 
Session Planning
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Cost & Timeframe

Providing you with a detailed proposal with an analysis of the work involved and the efforts required.
Let's catch up

Answer customers intelligently with Chatbots!

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Answer customer queries instantly and increase engagement and conversions on your website with AI-powered chatbots.
Request the NDA*
*Non-Disclosure Agreement is a legal document that protects your idea
Diolog: Empowering Investors and Companies to Connect

Diolog: Empowering Investors and Companies to Connect

Learn how EB Pearls and Diolog worked together in this software development project to create an enterprise app that empowers investors with event notifications and companies with better insights, fostering transparent and engaging relationships.

Corporate

View Project
Empowering Hemisphere Constructions: Mobile App Development for Project and Task Management

Empowering Hemisphere Constructions: Mobile App Development for Project and Task Management

Delve into how EB Pearls successfully collaborated with Hemisphere Constructions, a prominent player in the construction industry, to streamline their project and task management processes through a custom mobile app. With a focus on enhancing efficiency and communication, this case study highlights the challenges faced, our approach to addressing them, key features implemented, and the successful outcome achieved.

Logistics, Corporate, Marketplace, Property Tech

View Project
Empowering First-Time House Buyers With Coposit

Empowering First-Time House Buyers With Coposit

Marketplace, Property Tech, SAAS

View Project
Empowering Children & Families Through Technology

Empowering Children & Families Through Technology

Discover how EB Pearls and the NSW Department of Communities and Justice collaborated to build a mobile application that fosters trust and empowerment as families navigate the complexities of the child protection system.

Education, Government

View Project
Transforming Peer-to-Peer Lending with Plenti

Transforming Peer-to-Peer Lending with Plenti

Corporate, Marketplace, Legal

View Project
Enhancing User Experience for Rocket Remit Money Transfer App

Enhancing User Experience for Rocket Remit Money Transfer App

EB Pearls invite you to delve into our journey of enhancing the user experience of Rocket Remit, a cutting-edge money transfer app. We have put significant efforts into improving the app's usability, functionality, and overall user satisfaction. By exploring this case study, you will gain valuable insights into the various aspects that contributed to the app's enhanced user experience

SAAS, Finance

View Project
Enhancing User Experience for Rocket Remit Money Transfer App Transforming Peer-to-Peer Lending with Plenti Empowering Children & Families Through Technology Empowering First-Time House Buyers With Coposit Empowering Hemisphere Constructions: Mobile App Development for Project and Task Management Diolog: Empowering Investors and Companies to Connect

Work With EB Pearls Award-Winning Team

With EB Pearls, you get a company with a history of success and an emphasis on customer service.
Michael Signal

Michael Signal— Creative Director
Binisha Sharma

Binisha Sharma— Account Manager
Barsha Panta

Barsha Panta— Business Development Manager
Nilam Shakya

Nilam Shakya— Tech Lead
Pradeep Bista

Pradeep Bista— Associate Engineering Manager
Karun Shakya

Karun Shakya— Project Manager
Michael Signal

Michael Signal

Creative Director
Michael is the creative brains of the company and he leads the UX and UI team at EB Pearls. He has experience of over 15 years in interaction design and has designed digital products for 1200+ companies all over the world.
Binisha Sharma

Binisha Sharma

Account Manager
Serving as the lead point of contact for all customer management matters, Binisha focuses on fostering a talented and innovative team of design. She acts as client advocate and works with teams to ensure that client needs are understood and satisfied to help improve the overall customer experience.
Barsha Panta

Barsha Panta

Business Development Manager
Turning complex ideas into tangible success is Barsha’s forte. With a demonstrated history of managing diverse projects, she brings strategic planning, meticulous execution, and collaborative leadership to the table. She is well adapted at fostering cross-functional teamwork and stakeholder alignment and has a global perspective enriched by bringing projects across cultures and industries.
Nilam Shakya

Nilam Shakya

Tech Lead
Nilam is a leader within the web service space. Nilam is constantly up for a new challenge. He always engages in the improvement of the software development process to deliver high quality output to the client. His strong beliefs stem from continuous learning, so he and his team grow exponentially.
Pradeep Bista

Pradeep Bista

Associate Engineering Manager
Pradeep has strong aspirations, and he'll achieve them. His expertise as engineering manager is something to aspire to. His focus on ensuring that customers get the best in class service for their products is always a key priority, but most importantly is ensuring that his team can do so. His willingness to support and help his team whilst ensuring the growth of all under his wing strive to become the best.
Karun Shakya

Karun Shakya

Project Manager
Karun is a passionate Project Manager who perseveres to deliver outstanding service to our clients. He is highly efficient who inspires the team to become more effective in quality service delivery.

Why Use EB Pearls for AI Chatbot Development?

If you work with us to build your chatbot, you'll get the benefit of our years of experience and dedication to innovation. Using cutting-edge technologies, our expert team can design AI chatbots to address your company's unique challenges. 

 

01

Readiness Evaluation

Assessing your team's and processes' preparedness for successful AI chatbot implementation.

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Customised Chatbot Solutions

Designing AI chatbot models tailored to your company's specific goals and challenges.
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Smooth Integration

Ensuring AI chatbots seamlessly integrate into your existing workflows and systems.
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Advanced Methodology Practices

We follow best practices, including the Agile methodology.
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Confidentiality

Every communication is kept strictly confidential and secure.
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Continued Support

Updates and changes continue after the initial delivery of the prototype.
What our clients say
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5.0
I’m a solo entrepreneur and not very good with tech. EB Pearls made it easy, mentoring me through everything. Highly recommend!
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Charmaine Hilario, —Founder, Whitebow Gift registry

Frequently Asked Questions

Can’t find an answer you’re looking for? We can help!
Get in touch

What is an AI chatbot?

An AI chatbot is a piece of software that mimics human speech through artificial intelligence. It engages with people via text or speech, offering details, responding to inquiries, and carrying out activities, all while improving user experience and streamlining repetitive operations.

Is there a free AI chatbot?

Yes, there are free AI chatbots available, such as those offered by platforms like Tidio, Chatfuel, and the basic version of ManyChat. These chatbots provide essential features and can be integrated into websites or messaging apps to enhance customer interaction and service.

Which is the best AI chatbot?

The best AI chatbot depends on specific needs, but some top contenders include OpenAI's ChatGPT, IBM Watson Assistant, and Google's Dialogflow. 

These chatbots offer advanced natural language processing, customisation options, and robust integrations, making them suitable for various applications and industries.

How are AI chatbots trained?

An AI chatbot is an AI system trained using natural language processing (NLP) techniques and large datasets. 

Training involves feeding the chatbot example conversations and responses, allowing it to learn patterns, context, and appropriate replies. Continuous training and updates improve the chatbot's accuracy and relevance.

Which industries stand to gain from the application of AI chatbots?

Industries such as retail, healthcare, finance, customer service, and e-commerce benefit significantly from an AI chatbot. 

This AI agent can enhance customer engagement, provide instant support, automate routine tasks, and offer personalised experiences, leading to increased efficiency and customer satisfaction.

Can you customize an AI chatbot?

Yes, AI chatbots can be customized to meet specific business needs. 

Customisation includes tailoring responses, integrating with existing systems, defining workflows, and adding unique functionalities. This ensures the chatbot aligns with the company's goals and enhances user interactions effectively.

Can AI chatbots replace human customer service?

While AI chatbots can respond to standard questions and offer round-the-clock assistance, they might not be able to completely replace human customer service. 

An AI assistant is good at handling routine jobs and simple conversations, freeing up human agents to work on more complicated problems that call for empathy, creativity, and critical thinking.

Hey! Got an AI project?

Implement an AI Chatbot on Your Website

  1. Our sales team contacts you within a few hours to schedule an AI Discovery Session.
  2. We sign an NDA to ensure the highest privacy level and protection of your AI idea.
  3. We conduct a FREE consultation to understand how to best implement an AI chatbot for your business and answer any questions you may have.
  4. Our expert strategist will provide you with project estimates and an approximate timeline for your AI implementation.
02 5565 8000