CUSTOM SOFTWARE DEVELOPMENT / Nuvei

How Till Payments Made Global Payments Simple, Scalable, and Seamless

Nuvei is a global payments company serving merchants, customers, and integration partners across multiple regions and 350+ connected tools — including the Till Payments platform it acquired to accelerate its reach in Asia-Pacific.

EB Pearls works as an embedded product engineering team alongside Nuvei's internal team, contributing to active workstreams across Australia, Europe, and Canada. This isn't a project with a fixed scope and an end date. It's a dedicated team operating inside Nuvei's roadmap, rituals, and accountability structure — shipping against a live backlog that keeps expanding as Nuvei expands.

Meet Nuvei

Nuvei is a global payments company built to simplify how businesses accept, process, and manage transactions across regions. It connects three groups into one unified ecosystem built for speed, security, and scale:

  • Merchants managing transactions and cash flow
  • Customers completing payments at checkout
  • Partners integrating at scale across 350+ tools

Till Payments, which Nuvei acquired to strengthen its Asia-Pacific footprint, is one of the products this team contributes to. The broader engagement spans additional Nuvei workstreams across European and Canadian markets — each with its own regulatory, currency, and partner requirements.

The brief across all of it is the same: absorb global complexity behind the scenes, and deliver clarity to every user.

The collaboration: dedicated team, shared accountability

Nuvei didn't need a vendor shipping against a statement of work. They needed a product engineering team that could operate as an extension of their own — inside their roadmap, their rituals, and their definition of done.

That's the core of our Tech Team as a Service model, and it's the shape this engagement has taken from day one.

The EB Pearls team sits inside Nuvei's product organisation. Same standups. Same sprint cadence. Same Jira. Same on-call. Our engineers report into Swandi Ngadijong at Nuvei for the work they ship, and we're measured on the same delivery and quality benchmarks as the internal team sitting next to us.

There's no account-management layer in the middle. No separate workstream that gets "handed over" at milestones. No vendor-client seams that need to be managed around. When Nuvei's product leadership makes a call on priority or direction, the EB Pearls engineers are in the room — not waiting for it to be translated through a delivery manager.

This is what "dedicated team" actually means in practice. Not a pool of engineers we allocate and rotate. A stable, senior group that's been building Nuvei's product long enough to hold the context, own the architecture, and move at the pace the business needs.

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Built to Last™ in a live payments environment

Payments infrastructure has no room for rework. Every release ships into a live system processing real money across multiple jurisdictions, with compliance and uptime obligations that don't flex.

Our Built to Last™ framework applies to every product engagement. On Nuvei, three pillars do the heaviest lifting.

•   built to last™ The right architecture
Designing for 350+ integrations without fragmentation
Rather than building 350+ partner integrations bespoke, the team invested early in shared primitives: auth, webhooks, retry logic, error surfacing that every new integration inherits, turning what could have been an unmaintainable sprawl into a foundation that scales.
•   built to last™ The right infrastructure
Multi-region, multi-currency, and the settlement problem
When the workstream forced the question of whether to extend the core data model or fork a regional variant, the team extended, making currency and region first-class citizens in the data layer, so every new market Nuvei adds inherits the same settlement, reconciliation, and compliance model instead of drifting into a parallel one.
•   built to last™ The right code
Quality practices that hold up under a payments-grade load
Payments code fails in ways most software doesn't, so peer review, CI-enforced test coverage, sandboxed integration tests against partner APIs, and staged, reversible deployments were the baseline this engagement was set up with — not practices added later in response to incidents.

What the engagement ships, in practice

The team contributes across the full product surface — not a carved-off workstream, but whatever the roadmap calls for in a given sprint.

The platform, at a glance

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Unified Merchant Portal

A single interface to manage transactions, insights, and payment operations.
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Seamless Checkout Experience

Faster payments with fewer steps, reducing friction and improving completion rates.
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Global Payment Infrastructure

Supports cross-border transactions across multiple regions and currencies.
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Scalable Partner Integrations

Connects with 350+ tools, enabling partners to integrate and expand quickly.
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Real-Time Transaction Visibility

Merchants can monitor payments as they happen, with clear insights into performance, cash flow, and transaction status — enabling faster, more informed decisions.
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Seamless Access Across Devices

The platform is designed to work across mobile, tablet, and web — ensuring users can access and share their identity anytime.

Why this engagement keeps growing

The workstream list has grown from one regional product to a multi-region engagement because the collaboration model works. Nuvei's leadership can hand the team a new region, a new product area, a new partner integration — and it gets built by engineers who already hold the context, already know the architecture, and already ship to the same standard as the in-house team.

That's the shape of a Tech Team as a Service engagement when it's doing what it's designed to do. Senior engineers, embedded inside the client's product organisation, accountable to the same outcomes as the internal team, and stable enough to take on whatever the roadmap brings next.

Nuvei is one of our clearest demonstrations of that model in production.

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Thinking about how to scale your product team without the hiring runway?

Our Tech Team as a Service model is how companies like Nuvei get dedicated senior engineering capacity — embedded, accountable, and built to last.

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