QA Manager

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Talent Spotlight:

• Bachelor’s degree in engineering, Computer Science, Management or a related field.

• Experience with Agile, Scrum, and other project management methodologies.

• Experience in managing multiple projects, timelines, and budgets.

• Strong understanding of project management tools like JIRA, Trello, or Asana.

• Ability to make informed decisions quickly, manage risks, and solve complex technical issues.

• Strong verbal and written communication skills for effective interaction with both technical and non-technical stakeholders.

The Impact Zone:

• Develop and implement QA/BA strategies, methodologies, and processes aligned with business goals.

• Create and execute comprehensive test plans, including manual and automated testing approaches.

• Lead the adoption of automated testing tools and frameworks to improve scalability and efficiency.

• Ensure adherence to quality standards, regulatory requirements, and organizational policies.

• Collaborate with Engineering Managers, BA Lead, and Senior QAs to achieve quality objectives.

• Manage day-to-day QA/BA operations, including issue tracking, troubleshooting, and timely resolution.

• Foster a culture of innovation, mentorship, and continuous learning within the QA and BA teams.

• Optimize resource allocation, workforce planning, and succession planning to meet team needs.

• Lead Agile practices, including sprint planning and progress tracking, using tools like Jira and EVM.

• Present quality updates, metrics, and reports to stakeholders, ensuring alignment with business goals.

Expected Strengths and Competencies:

• Strong Leadership & Team Management:
  Ability to lead, motivate, and guide a team of QA professionals to ensure high-quality deliverables. Proven experience in building and managing a QA team in dynamic environments.
• Strategic Planning & Execution:
  Expertise in estimating, prioritizing, planning, and coordinating testing activities across multiple projects. Ability to define test plans and ensure alignment with business goals and project timelines.
• Excellent Test Management Skills:
  Strong ability to create detailed, well-structured test cases, manage test execution, and identify key quality metrics (KPIs). Proficient in developing repeatable test automation processes.
• Cross-functional Collaboration:
  Ability to work effectively with Product Owners, developers, and other stakeholders to gather requirements, provide feedback, and ensure alignment on project objectives. Facilitating clear and open communication within the team.
• Technical Proficiency in Testing Tools & Techniques:
  Expertise in automated testing, regression testing, bug tracking, and identifying and implementing best practices for system testing. Experience with various testing tools and platforms.
• Problem Solving & Troubleshooting:
  Strong analytical and troubleshooting skills to identify the root cause of issues and resolve testing impediments swiftly. Ability to troubleshoot bugs effectively and conduct thorough regression testing.
• Attention to Detail:
  A keen eye for spotting potential issues in requirements, designs, and test cases. Ensuring thorough test coverage, and identifying gaps that could impact product quality.
• Proactive & Results-Oriented:
  A proactive approach to removing blockers and making continuous improvements. Strong sense of ownership and accountability in delivering results on time and within budget.
• Quality Metrics & Continuous Improvement:
  Experience in defining and tracking KPIs for project quality, reviewing project progress, and recommending improvements based on feedback to ensure higher client satisfaction and improved product outcomes.
• Excellent Communication Skills:
  Ability to effectively communicate testing progress, issues, and solutions with both technical and non-technical stakeholders. Comfortable with reporting to top-level management and presenting detailed test results.
• Client-Centric Approach:
  A strong understanding of client needs, with a focus on delivering solutions that exceed expectations. Ability to conduct product demos and review feedback to align product delivery with client goals.

If you tick all the boxes, join us to unravel your wonderful career. If not, join us to learn and unleash your potential as an outstanding QA Manager.