Must Ask Questions Before Hiring a Mobile App Development Company

Must Ask Questions Before Hiring a Mobile App Development Company

03 Dec 2013


Michael Signal

In the past few years, there has been a continuous rise in the demand for smartphones, tablets and other handheld devices. The number of consumers who search, browse and make purchases from their mobile devices is also increasing. As a result, mobile devices are rapidly becoming the number one choice for conducting all forms of business. Business owners have realised that getting an app build is getting a means to attract and retain customers in years to come.

A successful app has the ability to increase sales and deepen customer engagement, but if done wrong, it can do significant damage to your brand. Therefore, selecting the right mobile app development company is very important to make your app a successful one.

In this article, we have discussed five prime questions, which that business owners should ask the app development company before hiring them. They are listed below, kindly read ahead to know more:

How much experience in developing mobile apps do they have? Which platform are they more experienced with?

This is the first question a business owner must ask. You must always look forward to working with the app development company that has been building different types of applications for a long time.

As for the platform, first, be sure which platform you want your app to be built. Then discuss the experience that their app developers possess with the platform you want. If they have good working experience on the platform you want, then it is good, if not, you do not want someone to train on your project. There are many other qualified developers.

Experience In Developing Mobile Apps
Experience In Developing Mobile Apps

Which of the project you completed previously, are you most proud of and why?

Mobile development companies will always want to display their best work. If they have produced good works, they will be eager to show them to you. You can check their work and can know whether they have the experience, skills and vision to build the type of mobile app you’re looking for.

Who would be my primary contact? How will I communicate during the development process?

The quality of an app depends greatly on how often you communicate with your developer regarding your design and functionalities. App developers can be individuals or a team; you need to find out who will be your primary contact during the development process. Having a dedicated project manager provides you with someone who is committed to your project and will inspect your app development closely.

Find out how your prime contact, a project manager or an app developer will have a chat with you, via Skype, phone or email. How often will he or she provide you with project updates? In addition, what time zone are you in and how many hours do you work? Etc.

What is the cost of developing an app and when do I have to pay?

App development costs vary, depending on the type of app you would like to create and the features you would like to include in your app. Therefore, Mobile developers may not be able to give you an exact figure, but ask him or her for an approximate figure, before finalising anything. The best developer is not necessarily the cheapest, or the most expensive one. Your search should be the one who will complete your project on time, on budget and can visualise your vision.

As for when you pay, usually, most of the development companies will require a deposit (usually half of the estimated cost) after the project sign-off and before the project starts and the other half, after the completion and submission of the project. Do not go for a company that requires full payment in advance. Also, clear the final due only after confirming that the app is fully functional on the platform you wanted.

Cost Of Developing An App
Cost Of Developing An App

May I have a list of your current and past clients for whom you have coded apps?

Ask for the references, so that you can talk to them to validate the claims made by these app developers. You can ask their clients various general and specific questions related to app development services. About the development process, their communication with clients, the quality of apps that they claim to provide, their delivery on time and within budget, any issues and the resolution of those issues etc. This is the perfect way to finalise the candidate.

The questions we discussed above may help you to lessen your burden in the selection process and help you to find out the best candidate, who can build you a strong mobile app on the platform you desire.

EB Pearls is a versatile mobile app development company based in Sydney, Australia. We will be more than happy to answer every question you might have and help you to turn your app idea into a great finished app.


Michael is the creative brains of the company and he leads the UX and UI team at EB Pearls. He has experience of over 20 years in interaction design and have designed digital products for Fortune 50 companies all over the world.

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“We’re very happy with the results of EB Pearls’ work. Since its launch, the app has had over 7,000 downloads, with around 6,000 users completing the signup process in the first 6 weeks. ”

Giuseppe Saffioti
Giuseppe Saffioti

— Founder at Intro Dating