Our Role in the Project

User Experience

  • Innovation Consulting
  • Research
  • UI/UX Audit
  • Stakeholders workshop
  • Product strategy
  • Rapid prototyping

Design

  • UI/UX Design
  • Brand Identity
  • Visual design
  • Mobile app design
  • Website design

Development

  • VueJS
  • NodeJS Backend/API integrations
  • iOS app development
  • Wordpress theme development

Post-deployment

  • Research
  • UI/UX Audit
  • User testing
  • User engagement testing
  • NodeJS Backend/API integrations
  • iOS app development

Technology Used

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Swift
Icon Kotlin
Kotlin
Icon Node
NodeJS
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Vue JS
Icon Mongodb
MongoDB
firebase
Firebase
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Amazon EC2

Project Overview

EB Pearls worked with Fresh Clinics to design and develop a pharmaceutical video call and clinical compliance software aimed at helping nurses connect easily to doctors. The app also needed to include additional features such as a calendar, booking capabilities, product management, patient management, medical record management, inventory management, and more. These features were all aimed at streamlining the processes required to successfully run a business within the cosmetic industry.

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User Problems

User Problems

Nurses needed to go through a long process of doctor approval before procedures could be completed. EB Pearls helped Fresh Clinics create an automatic system that is allowing nurses to open up clinics to perform medical procedures by getting doctors consent through a video call. 

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Business Problems

Business Problems

Fresh Clinics connection allows nurses to write the prescription and give patients the required drugs and break down the price barriers that small clinics face by being required to pay a doctor to be in that clinic.

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Discovery

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Backlog Creation

Backlog Creation

The client came with a good brief and the idea to build and scale medical records, management tools, and more. It was worth noting the items that we were working on within the two-week sprint, as it helped us understand what was coming up, so that the team could plan and work quickly in order to add new features.

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Backlog Grooming

Backlog Grooming

Refinements sessions, as well as backlog prioritisation, were done to minimize ambiguity while increasing clarity. The grooming sessions also allowed time to reevaluate stories based on new information.

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Wireframe and High Fidelity Prototype

Design

Design Sprint

Design Sprint

During the design sprint process, teams tackled design problems by following expert insights, and by testing solutions on real users. The design sprint ensured that everyone was on the same page and resulted in a successful collaboration of the team.

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User Usability Testing

User Usability Testing

The users were observed during the initial testing of the app that uncovered the opportunities to improve the overall user experience. After the initial testing, we learned that navigation must be required to reach the desired screen as well as there should be uniformity in the screens.

Colours

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Typography

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Development Sprint

Web Design

Sprint Planning

Sprint Planning

Once the product owner explained the objective of the sprint, the scrum team decided things to do in the upcoming sprint. The development team then planned the significant tasks needed to deliver the sprint goal. The result of the sprint plan was actually a negotiation between the product owner and the development team.

Log In
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Setup Profile
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Patients List
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Procedure Notes
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Purchase Products
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Highlights of Fresh Clinics

  • Select Treatments: On this screen, the list of available treatment types in the clinic will be listed out, and the patient is able to choose multiple treatments. The patient needs to select one of the treatment types: Anti Wrinkle, Filler or All Other Treatments and click on the Confirm button in order to confirm the selected treatment.
  • Video calling: In this screen, the user is required to watch a video regarding safety which is a compulsory step for the patients to check-in to the clinics. At the top of the screen, some instructions and an introduction will be displayed regarding the video and below it, the video will be available. The patient can click on the video to play and watch it. After the patient has watched the video, he/she will be directed to the Generic or Custom Consent Form screen.
  • Begin a Treatment: This screen gets prompted either after the log into the app or when the nurse taps on the Begin a Treatment under the Settings menu. In this screen, the two tabs: Checked In and All Patients will be present under which the name of the recent checked-in patients and the names of all the existing patients registered in the clinic will be displayed respectively along with their addresses.
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Retrospective

We developed simple yet unique features that helped to win the hearts of the end-users. The app is solely dedicated to providing a tool to easily take, store, update and review any patient’s records at any time in one place, with the highest level of security and privacy.

Growth

Next Steps

Next Steps

To create a One-stop-shop, an online platform was built for cosmetic clinics, where customers can find all the products they need at competitive prices. The next step will be developing workflow management systems, a scheduling solution to optimise clinic, and workforce capacity