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The Real Cost of Change — and How We Prevent It
“We’d scoped it. Budgeted for it. Planned every sprint. Then two weeks before launch — everything changed.”
If you’ve built software before, you’ve likely faced this exact moment.
Stakeholders shift direction. Legal drops a compliance bombshell. Or a better idea emerges during user testing.
What’s at risk?
Timeline. Budget. Team momentum.
But here’s the truth:
Change is not the enemy. Poorly managed change is.
At EB Pearls, we manage scope changes within the Scrum framework — so changes don’t derail the project. They make it better.
With clear roles, agile squads, and consistent ceremonies, we absorb change calmly and transparently — while keeping delivery on track.
Our Foundation: Scrum + Squad-Led Delivery

Every project at EB Pearls runs on a tailored Scrum methodology.
That means:
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🔁 Iterative development with short, focused sprints
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📦 Incremental product improvements every 1–2 weeks
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🧠 Feedback loops built into every phase
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🤝 Close collaboration between client and development squad
This structure is the solution to scope change problems. It gives us checkpoints, clarity, and control.
Here’s how change management happens inside the Scrum flow — not outside of it.
Why Scope Changes Are Normal — and a Sign of Progress
Change isn’t a problem. It’s a signal.
Some of the most meaningful updates in software products happen because of:
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Stakeholder feedback during a sprint review
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Market shifts revealed in roadmap planning
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Testing feedback shared mid-sprint
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Compliance needs flagged by external partners
In Scrum, change isn’t disruptive. It’s expected.
We simply adapt in the right ceremony, at the right time — without side-tracking the team.
EB Pearls Change Management Framework (Scrum-Aligned)
Structured enough to protect delivery. Flexible enough to improve the product.
Here’s how our change management framework works within the Scrum system.
Principle | Scrum Tie-In | Result |
---|---|---|
Proactive Planning | Roadmap workshops + backlog refinement | We plan for change early — and refine weekly. |
Clarity Over Chaos | Change requests discussed in backlog grooming or sprint review | Everyone understands the ‘why’ and ‘when’ of the change. |
Impact-First Thinking | Sprint planning + daily standups | We evaluate risk and reassign effort in real-time. |
Transparency & Tracking | Jira + sprint documentation | Nothing slips through the cracks. |
Empowered Squads | Cross-functional teams with shared accountability | The same people who build, assess, and implement the change. |
We don’t bolt change onto the side.
We bake it into our sprint cycle.
Our Scrum-Based Change Management Process (Step-by-Step)
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Here’s what scope change actually looks like at EB Pearls — inside the Scrum cycle:
1. Plan for Change in Roadmap & Backlog Sessions
Before development begins, we:
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Host roadmap planning sessions with stakeholders
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Identify flexibility points and likely change areas
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Build modular architecture to support pivots
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Populate the initial product backlog
We refine the backlog weekly, so new insights are absorbed early — not as fire drills.
2. Submit a Change Request During Sprint or Backlog Grooming
If a change surfaces mid-sprint, it’s raised via:
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Sprint Review feedback
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Daily Scrum (standup) insights
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Stakeholder emails or formal change requests
It then enters the backlog refinement queue — where Product Owners and squad leads assess impact before the next planning cycle.
3. Assess the Impact in Sprint Planning
During Sprint Planning, the squad:
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Discusses the change
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Breaks it into user stories
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Assesses effort, risk, and scope
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Adjusts velocity if needed
The client is part of this conversation.
Every decision is made transparently — with clarity on trade-offs and benefits.
4. Implement Within the Sprint – or Delay with Justification
If the change is:
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Low-risk: it's added to the current sprint
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High-impact: it’s parked for next sprint or reprioritised with your approval
Either way — it’s planned, not shoved in sideways.
The squad keeps momentum, and the product keeps improving.
5. Review, Reflect, and Iterate
In the next:
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Sprint Review: The team demos updated features (including any change-driven work)
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Sprint Retrospective: The squad reflects on what went well, what needs improvement, and how change was handled
💡 Lessons from each cycle feed into the next — improving not just delivery, but how we handle evolution.
Case Study: A Real Scope Change, Handled Mid-Sprint

We were mid-sprint with a fintech client when a new compliance requirement emerged.
The Product Owner flagged it during the Daily Scrum. Within 24 hours:
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It was added to the backlog
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Reviewed during the refinement session
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Scoped during the next sprint planning
We:
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Reassigned dev effort
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Swapped one non-urgent story
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Delivered the compliance fix with zero launch delay
“That moment could’ve blown up our timeline,” the founder said.
But EB Pearls made it part of the sprint like it had always been there. That’s world-class process.
How We Judge If a Change Is Worth It
Before we implement any change, we weigh:
Factor | How It’s Assessed |
---|---|
Effort Impact | Story points reassigned during Sprint Planning |
QA/UAT Risk | Addressed in Sprint Retrospective or flagged during grooming |
Budget Considerations | Communicated clearly to client — no surprises |
User Value | Backed by data or direct feedback |
Some changes move the product forward. Others don’t.
We help you spot the difference — and decide wisely.
Frequently Asked Questions
Can I request changes mid-sprint?
Yes — but they’re parked and reviewed in backlog refinement unless they're urgent.
Will this delay my go-live?
Not if managed well. Our squads reprioritise smartly — not reactively.
Do all changes cost extra?
Only if they require extra resources or affect the sprint’s scope. You’ll always be informed first.
What if a change requires more than one sprint?
We’ll split it into chunks, prioritise the first part, and plan the rest transparently.
Final Thought: Change Isn’t Chaos — It’s a Sprint Waiting to Happen
Software that never changes is software that stops growing.
At EB Pearls, we believe change is best managed where your team already works — inside the sprint cycle.
That’s why our Scrum-based change management framework gives you:
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Confidence that delivery won’t derail
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Clarity on when and how change happens
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Control over the trade-offs and decisions
Scope changes don’t have to hurt. They just need a team, a plan, and a rhythm.
Want to Build With Structure and Flexibility?
If you’re ready to create a product that grows — without growing pains — we’d love to help.
📞 Book a Free Strategy Session
📄 Explore Our Agile Delivery Model

Michael leads the UX/UI team at EB Pearls, bringing 30+ years of experience in interaction design and crafting digital products for Fortune 50 companies.
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