- Innovation Consulting
- Research
- UI/UX Audit
- Stakeholders workshop
- Product strategy
- Rapid prototyping
Bingo Industries
Bingo Industries are well known for their popular bright orange trucks, skip bins, and transport. However, Bingo are more than this. They are also a recycling and resource management company. The company ensures that no resource is wasted and encourages Australians with its motto to use less, use again and use wisely. Their slogan is ‘Pushing for a Waste-Free Australia’.
Industry: Waste management
Project type: Tablet App
Our Role in the Project
User Experience
Design
- UI/UX Design
- Brand Identity
- Visual design
- Mobile app design
- Website design
Development
- VueJS
- NodeJS Backend/API integrations
- iOS app development
- Wordpress theme development
Post-deployment
- Research
- UI/UX Audit
- User testing
- User engagement testing
- NodeJS Backend/API integrations
- iOS app development
Technology Used
Define requirements
User Problems
User Problems
Bingo helps users enjoy a wide range of solutions for any type of waste, from hazardous waste and contaminated soils to cardboard and concrete. The main objective of the project was to develop an intuitive tablet app for a fully integrated recycling and resource management company, that provides solutions across the entire waste management supply chain.
The app allows commercial drivers to easily manage their daily tasks. As there are over 350 collection vehicles on the roads, EB Pearls helped Bingo create a useful tablet app for Bingo’s internal employees, allowing for faster collection of commercial wastes.
Business Problems
Business Problems
From the initial phase of the project, we tried to understand the need of Bingo Industries and aligned our thinking accordingly. Pre-design is the first important part of the app development process and where the core concept of the app was identified. At the end of this part, a roadmap for the project, tech considerations and some recommendations were presented to the clients. Then, the designing of the app started, including wireframing, prototyping and user testing. Before moving onto development, we used the outcomes of testing in order to make changes and revisions.
Discovery
Backlog Creation
Backlog Creation
The product owner had the main responsibility to create, maintain and prioritise product backlog. After that, the team determined which tasks to complete in the sprint. While moving the product backlog to scrum backlog, the team members expanded each item to more than one sprint tasks so that they can effectively share their work during each sprint.
Backlog Grooming
Backlog Grooming
Refinement sessions as well as backlog prioritizations were done to minimise ambiguity while increasing clarity. This helped the team to understand the upcoming tasks in the backlog. The grooming sessions also allowed time to reevaluate stories based on new information.
Wireframe and High Fidelity Prototype
Design Sprint
Design Sprint
During the design sprint process, teams tackled with design problems by working to implement expert insights and test solutions on users. The design sprint ensured that everyone was on the same page and resulted in a successful collaboration of the team. This process is very streamlined and enabled teams to produce deliverables as well as confirming assumptions regarding users.
User Usability Testing
User Usability Testing
Instead of designing based on assumptions, the designers used data collected during the testing phase. Furthermore, this testing allowed product teams to find any problems before it reached the end-users. It also helped to identify early bugs which allowed a smoother launch of the app.
Colours
Typography
Development Sprint
Sprint Planning
Sprint Planning
Once the product owner explained the objective of the sprint, the scrum team decided things to do in the upcoming sprint. The development team then planned the significant tasks needed to deliver the sprint goal. The result of the sprint plan was actually a negotiation between the product owner and the development team.
Unique Features
- Rego Selection and User Login
Rego selection and User Login reassures the client that the correct jobs were sent to the correct driver and truck.
- Start of Day Inspection
With the Start of Day Inspection feature, the user can input details or report found issues and also conduct a personal risk assessment.
- Manage job list
Manage the job list for the day allows drivers to see site details, contact, site access hours, and update status (both incomplete or complete).
Retrospective
We developed Bingo Industries’ app with simple, yet unique features, and by collaboratively working with the client, EB Pearls team created an intuitive and engaging app to facilitate a wider audience. The Bingo app is a very effective tool that solves the business problem of being able to efficiently manage the commercial driver tasks.
Next Steps
Next Steps
After the app is developed, we regularly communicate with the clients and we are always available for future maintenance and are committed to ongoing support. We are monitoring the features that have been released, ensuring that they are working correctly.
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