Our role in the project

User experience

  • Innovation Consulting
  • Research
  • UI/UX Audit
  • Stakeholders workshop
  • Product strategy
  • Rapid prototyping


  • UI/UX Design
  • Visual design
  • Website design
  • User testing


  • Wordpress theme development


  • Innovation Consulting
  • UI/UX Audit
  • Product strategy

Technology Used

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Project Overview

The main goal of Infrastructure Sustainability is to provide rating methodology for infrastructure asset and portfolio planning, design, construction, and operations. They also offer education, training, and capacity building. They share information and enhance the community of practice, bringing together experts and sustainability professionals throughout the industry.

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Business Problems

Business Problems

The client from Infrastructure Sustainability came to EB Pearls with a concept of developing a website and reaching out to target audience. Their major objective was to speed up infrastructure sustainability through collaboration. The Infrastructure Sustainability Council (IS Council) is a member-based, purpose-led peak/industry group that works to improve infrastructure sustainability in Australia and New Zealand.

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EB Pearls worked with the ISCA team to understand their exact requirements, this included the scope of the project and the expected user journey through the website. This ensured that we were able to create something that matched their vision of the website. EB Pearls needed to understand the type of users that would be using ISCA website, as well as the type of content that they would be looking for. We used a number of situations to generate concepts, as well as carried out a variety of exercises with the client. 

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User Experience

We began with a kickoff workshop, as we do with all of our projects. A professional UX designer from EB Pearls first tried to understand what they were trying to accomplish and to acquire some critical information that would help steer the project in the right path. Our UX team began sketching and wireframing essential user flows and screens for ISCA, working closely with their stakeholders. 

Website Key Features

  • Creative and attractive images and icons.
  • Easy to read and follow the information on each page.
  • Smart web design to enhance the user experience and user flow of the website.
  • Eyecatching call to action buttons pushing users to explore ISCA further.
  • Creative use of ISCA’s style guide, including logos, colors, and fonts.
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The ISCA project is a success, and the first major version was produced on time and on budget. With EB Pearls, the ISCA app will be updated on a regular basis.