Empowering Children & Families Through Technology
Discover how EB Pearls and the NSW Department of Communities and Justice collaborated to build a mobile application that fosters trust and empowerment as families navigate the complexities of the child protection system.
- Client
- Project type Mobile App
- Industry Government
Technology Used
Flutter 
NodeJS 
ReactJS 
MongoDB 
Flutter Bloc 
Dart 
GraphQL 
AWS lambda 
NextJS 
SonarQube 
The Client
The NSW Department of Communities and Justice (DCJ) aimed to create the NSW Child Protection mobile application to provide crucial information to families navigating the NSW child protection system.
Challenges
- Clearly and transparently presenting complex information.
- Ensuring accessibility for diverse audiences, including non-English speakers.
- Providing offline access to essential information and app resources.
Our Solution
Clear Information Delivery
We designed the app with a focus on clarity and simplicity. Key information was presented concisely, guiding families through each step of the child protection process.
Multilingual Support
To enhance accessibility, the app’s content was translated into 6 different languages, making it a valuable resource for diverse communities.
Offline Accessibility
By implementing offline access capabilities, families could access critical information even in areas with limited internet connectivity.
Our role in the project
Design
- Brand Design
- UX Design
- UI Design
- Web Design
- Service Design
Development
- iOS App Development
- Android App Development
- NodeJS App Development
- ReactJS App Development
- WordPress Web Development
After-Service
- Ongoing Product Enhancement
- Product strategy
- User testing
The Result
The NSW Child Protection mobile development project aims to assist families involved in the child protection system. Its user-friendly interface and multilingual support have increased accessibility, allowing a broader range of families to benefit from its resources. The app’s transparent and informative approach has fostered a sense of trust and empowerment for families navigating the complexities of the child protection system.
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